SkagenReviews of skagen.com

I bought a titanium chronograph from Skagen 5 years ago and the thing is a piece of junk made by a dubious company. It came with a "lifetime warranty" and now that's it's in for it's 4th repair they are refusing to repair it because it apparently "cannot be fixed." It's not like the glass or some other specialty part broke, the movement failed. Movements can be repaired they just don't want to honor their "lifetime warranty" anymore and want to phase out all the products out there with lifetime warranties so they are offering me a replacement (with the standard 2 year warranty, of course) up to the original purchase price which won't get me anything close to a titanium chronograph these days. Skagen watches are just Fossil junk with bigger price tags.

Nie wieder in 3 Tagen 2× mal kaputt der Juwelier verweigert die Rücknahme... Anwalt wird eingeschaltet !!!! Frechheit

I ordered a replacement strap (233XSSS) but it didn't fit between the lugs. No replies to my repeated requests for return details. Eventually I spoke to Technical Department who promised to get back to me. I pressed him on whether he would in view of all the bad reviews. He assured me. I have heard nothing. This must be a badly managed company and either senior managers or Fossil need to get a grip. AVOID.

Leider überhaupt kein Kundenservice. Mails werden nicht beantwortet. Das telefonisch angeforderte Retourenlabel wurde nicht geschickt. Artikel auf eigene Kosten zurück geschickt.

Ordered a watch with engravings from skagen for a special birthday present. The watch didn't turn up.. when I started chasing them I was told it must have gone missing in the post and that I must write and sign a letter indicating that I had checked with my household members and they had not received the watch and that I would cooperate with skagen and the police.. so not happy with ruining the birthday they want me to waste more time writing letters.. I asked for proof of delivery..they could not provide it. This is the worst company I have had to deal with in about 30 years.. customer service is staffed by people who do not care a jot and have attitudes. I recommend not ordering from them. Ashley.

Eine optisch sehr schöne elegante Uhr. Nach dreimaliger Reklamation, das Uhrenglas zerbricht einfach von selbst, da es einer zu hohen Spannung ausgesetzt ist und dem Hersteller es wohl egal ist, habe ich mich jetzt für eine Bering entschieden. Schade nur das Markenhersteller immer höhere Preise erzielen wollen, das Produkt aber mitlerweile nur noch Ramsch ist.

Never buy Skagen watch ,titan watch are far better than skagen watch.Only once during rain i wore watch under raincot than also watch got damaged and not working. It is under warranty than also they asked repaired charges of 3000 rs. Very bad quality watch, i can say sonata /titan are much much better than Skagen

Only gets one star because I cannot give zero stars DON'T EVER BUY ANYTHING FROM SKAGEN OR FOSSIL WATCHES. It seems Skagen have been taken over/merged with Fossil and their service is now terrible. Sent one of my wife's watches to them for a new strap and a new battery. Got an e mail back saying no straps and can't put a battery in it, can't even put the back on again. Offered us scrap value off a NEW ONE!! So, first time it needs a new battery it's scrap! Sent another for a new crystal and battery. This cost me £84 because they said they needed to replace the module, the case and the strap. Basically a new watch, even though £84 was much less than I paid when I bought it as a gift for my beloved. I asked why and they said that the crystal body and strap were all one, regardless of the fact that the strap is seperately attached to the body by screws and there was nothing wrong with the old one. I asked about the module, they said it was not working. I can only assume that they broke it because it was working fine when the battery ran out. Got the watch back this morning. On looking at it, we observed that they had fitted the bottom strap (metal mesh, very snazzy) back to front making it unwearable because the latch mechanism that holds the strap together when fastened is against the wrist and all the little indentations that make it adjustable are on the outside. How come they can say it's all one piece and then they send one back with the strap fitted inside out? Have sent them a polite but terse e mail but not had a reply as yet. AVOID AT ALL COSTS. I most certainly will not ever contemplate Skagen again.