Sixfootoak Reviews | Read Customer Reviews of sixfootoak.com

Sixfootoak Reviews | Read Customer Reviews of sixfootoak.com

Sixfootoak reviews

58 approved reviews, newest moderated first

nunya
Aug 6, 2025
This is a scam
This is a scam
Response from SixfootoakNov 15, 2025
I hear your frustration, and I'm really sorry you've had an experience that made you feel this way. I don't want you to be left with doubts or unanswered questions - let's take a moment to look into what happened so you can get a clear picture of your order status. If you're open to it, please share one of the following: - your order number - your tracking number, or - the name and email you used when placing the order. With that information, I can check everything directly and give you a straightforward update so you know exactly where things stand. I'm here to help you get clarity, not to leave you feeling uncertain.
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Mar A.
Aug 6, 2025
!!!Don’t buy from this company!!! Scam!!!
!!!Don’t buy from this company!!! !!!Definitely not real and Authentic!!! Ordered Kobe 8 and the shoes are definitely not authentic. Glue all over, no carbon fiber bottom, Kobe logo not straight, in soles are thinner the what’s in the original, Nike stitching are not done right, and the bottom sole is flimsy. Called the Customer Service line and it’s not the right number. Emailed to get refunded and they tried to just refund me back 15% of the money I paid. Don’t be scammed!!!
Response from SixfootoakNov 15, 2025
I'm really sorry you had to open a box and find a pair that raised so many red flags for you - especially when you know exactly how an authentic Kobe 8 should look and feel. Glue marks, misaligned logos, stitching issues... none of that should be happening, and I completely understand why you're upset. I want to take this seriously and review everything properly with our warehouse team so we can understand exactly what went wrong. To do that, could you please send us a few clear photos of the specific issues you noticed? If possible, include: - the areas with visible glue - the logo alignment - the outsole - the stitching details - the size tag inside and the box label Once we have those images, we can investigate your case thoroughly and move forward with the next steps for you. Thank you for letting us know - I'm here to help you get this sorted.
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Beth F.
Aug 3, 2025
DO NOT purchase from sixfootoak
DO NOT purchase shoes from this company. They are not authentic and they do not send the correct size. They will not issue a return label for the shoes, so I am stuck with shoes that do not fit.
Response from SixfootoakNov 15, 2025
I'm really sorry you've had such a disappointing experience - getting a pair that doesn't fit and then feeling like you're not being helped is incredibly frustrating, and I completely understand why you're upset. I don't want you to fee stuck with a pair you can't wear. To look into this properly and make sure we address the sizing and authenticity concerns, could you please send us a few clear photos of the shoes you received? If possible, include: - the inside size tag. - the side views of the shoes. - the box label. - any areas where you noticed quality issues. Once I have those images, I can review everything with our warehouse team and guide you through the next steps so we can resolve this for you in a ay that feels fair and clear. I'm here to help - just reply with the photos whenever you can.
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Brandon S.
Aug 1, 2025
My shoes still haven’t came they are…
My shoes still haven’t came they are scammers do but buy
Response from SixfootoakNov 15, 2025
I'm really sorry you're still waiting - not receiving your shoes on time is incredibly frustrating, and I hear how fed up you are. You shouldn't be left guessing about where your order is. Let's sort this out together so you can get a clear answer. Could you please send me one of the following: - your order number - your tracking number, or - the name and email you used at checkout Once I have that, I'll check the status directly and update you right away so you know exactly what's going on with your shipment. I'm here to help you get answers - you don't have to deal with this on your own.
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Amy C.
Jul 31, 2025
This business is a scam
This business is a scam. I ordered shoes 7/8/25, and was sent a tracking number the next day. As of 7/31/25, the tracking number has never updated and only states that a label has been created. I sent customer service and email, and I was told that they are busy so tracking takes awhile to update (since it’s coming from China, not US). I waited again, and emailed. I was sent another BS response that they need to make more shoes. Well, that’s a lie because they’re supposed to be Nike. They also lied in saying the shoes have already been sent. DO NOT FALL FOR THIS SCAM! Do not believe the positive reviews-they’re obviously done by people in the company or bots.
Response from SixfootoakNov 15, 2025
I'm really sorry this whole experience has felt so misleading and drawn-out - waiting weeks with no movement on a tracking number would frustrate absolutely anyone, and I completely understand why you feel like you're being given the runaround. You deserve clear, honest information about your order. I want to check the exact status directly for you instead of giving you another vague update. To do that, could you please send me one of the following: - your order number, - your tracking number, or - the name and email used at checkout. Once I have that, I'll look it up immediately and tell you exactly where things stand - no excuses, no confusion. Sometimes a tracking label can sit in "created" status for longer than it should if the carrier doesn't scan it properly, and sometimes the shipment gets held before entering the system. But I don't want to guess - I want to verify your specific case. Thank you for reaching out again despite how frustrated you are. I'm here to get you a clear answer.
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Miguel A.
Jul 30, 2025
Horrible experience with this company
Horrible experience with this company. After going through their website and ordering a 7.5 size in men they send me a women size 7.5. Tried getting issue resolved but couldn't get hold of them through phone so had to email them. After chatting with them they said it was no problem with their system and to keep the shoes when I just wanted the correct size. Offered only 20% percent back from what I paid. Never buying from this company ever again and don't recommend purchasing from them. They need better customer service resolving issues when they send the incorrect size to my home. Now im stuck with a pair of shoes that are no use to me.
Response from SixfootoakNov 15, 2025
I'm really sorry you had to deal with this - getting the wrong size, then feeling like you can't reach anyone for real help, would frustrate anyone. And you're absolutely right to expect clear support, especially when the mistake wasn't yours. I want to take a closer look at what happened so we can get this sorted properly. Could you please send me a few clear photos of: - the inside tag of the shoes you received. - the box label - a side view of the shoes themselves Once I have those images, I can verify exactly where the sizing error happened and follow up with our warehouse team o move this forward for you the right way. You shouldn't be left with a pair you can't use - I'm here to help you get this resolved.
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Greg
Jul 27, 2025
Fake !!!!
Fake !!!!! This place sent me fake Jordan one low sneakers. The leather isn’t the same to begin with. Tongue is half the thickness and wimpy. The Nike swoosh isn’t even the same design as the real shoe, it’s like imitation carbon fiber… On their website, they claim that these are authentic 100% all the way. I guess you get what you pay for but when you’re tricked into buying something you think is real that is fraud. They also sent fake QR codes from StockX, passing it off as the real deal. Thank you very much for ruining my day.
Response from SixfootoakNov 15, 2025
I'm really sorry you had this kind of experience - opening a box and immediately noticing things that don't look right is incredibly disappointing, and I completely understand why you feel misled. When details like the leather, tongue, or swoosh seem off, it breaks your trust right away, and I truly hear your frustration. To look into this properly for you, I'd like to review the pair you received in detail. Could you please send us a few clear photos of the areas that concerned you? If possible, include: - the side view with the swoosh - the tongue and stitching - any labels or tags - the box label These images will help us verify exactly what happened and allow our warehouse team to check for inconsistencies on their end. I know this wasn't the experience you expected, and I'm here to help you get clarity and move things forward once we can review the photos.
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Williams
Jul 25, 2025
I was very skeptical I was not trying…
I was very skeptical I was not trying to buy no fake shoes. I am very happy to say both pairs passed the legit test. I will buy again I hope they make an app.
Response from SixfootoakNov 16, 2025
That's really great to hear - thank you so much for sharing your experience! I'm glad both pairs passed your legit check and that you're happy with them. Hearing that from someone who was skeptical at first means a lot. And I love the idea of an app - I'll definitely pass that suggestion along to our team. It would make things easier for everyone. Whenever you're ready for your next pair, I'm here to help.
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