SitkaReviews of sitkagear.com

So I placed an order for waders on sale and paid $1068 They report they were delivered on December 19th. What was delivered was a $30 xl sweatshirt. Now I am unable to reach anyone at Sitka. No way to call anyone. I’ve ordered here EVERY YEAR. BUT THAT IS NO LONGER GOING TO HAPPEN. I WILL NOT EVER ORDER HERE AGAIN. I AM OUT $1068 and I need a resolution. I have pics of what was delivered as well as profit of purchase! SITKA ITS CHRISTMAS. PLEASE MAKE THIS RIGHT!

Sitka has the absolute worst Customer Support.... BEWARE: once you click to buy it you are stuck with the consequence...whether you receive the product or not. It is impossible to reach a real live person and if you do they read from a script. I will NEVER buy from this company again. Reade the reviews for yourself and believe them.

I’ve purchased a fair amount of Sitka products. It all has been decent quality but not awesome I’d say especially for the price. I have a second home mortgage now that has financed my purchases. lol! But their customer service is absolutely non-f’ing-existent! They do not answer the phone and they do not answer any email other than with a standard bot reply saying they strive to give great service. They processed my credit card on the spot for my order yet it has been over a week now and they have only printed a label so maybe they pulled my order. Sitka is lousy and needs to do better.

I placed an order on Oct 26th this is a Saturday. It’s now a week later November 2nd and my order HASN’T SHIPPED YET! 🤬 I called 3 different times and the last guy I talked to told me if I would have made my order on Monday not on Saturday it would’ve been shipped by October 31st. I don’t recommend buy from this company direct. I asked to speak to a supervisor on November 1st still no phone call.

They suck! My waders had a hole in the not even a year, and they’re trying to make me pay 150$ for the repair!!!! Wt heck is this? I paid 1500$ for waders and they want me to PAY for the repair? do better Sitka! I will NEVER wear or buy another product AGAIN!! EVER

One of your brand ambassadors made very obscene sexually harrasing posts on instagram, I have screenshots to prove it he goes by "the_dustybrown" on instagram. I have dmed you the screenshots via Instagram but I will make them live soon. Thanks!

You do not offer very many products at Wings and Whitetails in Carthage , Texas. I personally buy everything that involves guns , clothing, bows etc.. It would be great if you added more products in this store. I will not drive 30 minutes to a store that carries your brand when I can buy Blaser guns and appearl there. I really like sitka products and would love to have more options.

Sitka Gear is next level. Yes, it is expensive but it is the best cold weather hunting gear I have ever used. They tailor their clothing to the type hunting, the Fanatic jacket is so specialized to bowhunting it comes in a right or left hand. I currently have a pair of pants at sitka for a warranty repair, and so far nothing but helpful people. I own some top end gear from several different manufacturers but Sitka is at the top of the list. This review is base on several years of use in the field and is an honest opinion based on my individual results.