Steven
Good product support.
Quick to answer my questions.

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SistemmaCPAP (sistemmacpap.com) has 541 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Steven
Quick to answer my questions.
Charles B.
Great buying experience. Order placed and shipped within one day, delivered a day earlier than stated. Best pricing and service. I will my CPAP supplies from them from now on.
Berta M.
Que me ayuden a recibir mi equipo, porque no lo recibo, desde el febrero 27, el seguimiento dice que esta e. Ups pero ya paso mucho tiempo hoy es marzo 09, y no lo he recibido
Response from SistemmaCPAPMar 9, 2026
I sincerely apologize for the inconvenience, and I truly appreciate your understanding. Unfortunately, this situation is currently beyond my control. UPS has already initiated an investigation to locate your package, and I will promptly notify you as soon as there are any updates or once it is successfully located. Thank you for your patience.
Jim from R.
Very good interaction with staff - they were easy to reach and let me know that my order would be shipped the next day, even though I didn't pay for expedited shipping.
Response from SistemmaCPAPMar 9, 2026
Thank you, Jim
Diamond
Good customer service and the machine works great
Christina
CPAP doesn’t work and Sistemma will not stand behind warranty (purchased 11/2025 notified Sistemma of issue 2/2026). Supplier offered to buy it back at 30%-50% to sell to someone else, but it doesn’t work. I’m concerned about the business model.
Response from SistemmaCPAPFeb 12, 2026
Thank you for sharing your concerns. I’m sorry to hear that you’re dissatisfied with the S11 unit. I would like to clarify that the S11 model replaced the previous version and is fully compatible with the same therapy requirements and accessories. Functionally and clinically, it is designed to serve as a direct successor to the earlier machine. For that reason, there would not be an expected difference in performance or suitability if the previous model met your needs. I understand that you have since obtained an older unit and are now requesting a full refund. However, your request falls outside of our 30-day return window, and our policy does not allow for exceptions in these circumstances. These guidelines are in place to ensure fairness and consistency for all customers. Thank you for understanding.
SP
Shipping was delayed. They had to ship my heated hose separately very late
Joshua J.
Great price. Great communication. This is how to do business!