James D.
Outstanding value
The price and availability were outstanding - 5*'s Three complaints in the online reviews are not issues for me. 1) Hose extends straight out the back and won't allow the unit to be placed against a wall. This is a non issue since the hose has a small bend radius and doesn't extend much further than the Airsense 10 with the 90° elbow. 2) Unit has AutoStart and no AutoStop. The Airsense 11 has both but clinician has to configure the AutoStop. 3) Water chamber is too small and runs out of water. I used the Airsense 11 for 8 hours last night at the highest humidity setting and still had water remaining this morning. I would have given the purchase a 5 star rating except for 2 items. It took 10 days for the shipment to arrive. Might be out of your control and is a UPS issue instead. I submitted the prescription for the purchase and setup. I expected the unit to be setup per the prescription and ready to use. Since I am technically savvy, I was able to configure the unit and use it this weekend. I will contact the doctor on Monday to verify the settings.
Response from SistemmaCPAPDec 2, 2023
James, you can turn the Auto Start and Auto Stop by logging in into a Clinical setup menu. To do that you need to press and hold the Home and settings soft buttons. And we help setting up machines. Just call us after December 6th.