SIONYXReviews of sionyx.com

Their camera just wasn't right for my oldest son (an avoid hunter), so SIONIX accepted my return without question, full refund! If you're monitoring someone, say an FBI agent or other agency (DEA/DHS/Border Security, PI) THIS is your best way to go. The Head of Customer Care - Night Vision Camera Systems (Bill Bobrowski) , was all over the whole refund process. He also shipped the device very quickly. If ever I need something like this, I will definitely be back. Would recommend it! IF it had night/thermal capability, I might've kept it for myself...

The Sionyx company stands behind its products and cares about its customer's opinions and feedback. I am definitely recommending them to my friends.

After I made the online purchase I realized that I was not buying the complete kit.Support help me with making a better selection of the full kit it was really appreciated

I experienced some charging difficulties, and wasn't sure if it was the camera, batteries, cord, power source, or just me. I contacted Sionyx customer service, and was surprised at the quick response I received from Bill. He offered advice on troubleshooting my problem and sent me a return authorization to have my equipment checked out. Prompt, professional and helpful experience from beginning to end. It's so nice to have a company stand behind their product! Thank you Bill, thank you Sionyx!

Excellent customer service. Willing to solve problems with orders

The product is outstanding!

I recently experienced a minor issue with my Aurora camera after years of flawless functioning. I was absolutely blown away by the level of support I received from initial contact to resolution. I sent an email describing the problem to customer service and received a reply within a couple of hours. Bill Bobrowski told me to send the camera in and they’d have a look at it. The same morning they got the camera, they had my issue resolved and my camera was on the way back, arriving two days later. All my questions were answered quickly and in a friendly, professional manner. This is without any doubt the best customer service I’ve experienced anywhere.

Great customer service! We use the Aurora Pro to get night-time footage of seabirds in Kauai. These cameras are super easy to use, very durable, and get really good quality videos. Would definitely recommend!