Brian B.
Got the unit very quickly easy to use…
Got the unit very quickly easy to use however wireless communication with Bluetooth off between the unit and my iPad on the boat is spotty the unit turns off in advertently Hopefully Tech suppport can tell me how to get a much more stable connection
Response from SIONYXOct 14, 2020
Hi Brian, Thank you for taking the time to leave us a review! We appreciate your support and hope the Aurora has exceeded your initial expectations. There are a couple of ways to improve the overall connection experience: Turn off EVF on the Aurora: 1) You can do this by setting your Aurora into video mode, doing a long press on "set" until brightness, overlay, etc. pop up in the menu. 2) From there, scroll down to EVF Time Out and select never. This will ensure that your device does not turn off after a few minutes. Another thing to keep in mind is to disable bluetooth on your iPad so conflicting signals won't interfere with your connection. Our full guide can be found here: https://support.sionyx.com/support/solutions/articles/61000259484-iphone-bluetooth-and-wifi Furthermore, we have an app update coming in a few weeks that will address the majority of connectivity issues when connecting to an iOS device. We'll be sure to make a formal announcement once the update is live. In the meantime, feel free to reach out via social media or to my email [email protected] anytime! Best regards, Justin SIONYX Team



