Arben F.
Great product for the price range.
Great product for the price range.

SIONYX is a silicon-based photonics company that develops proprietary night vision camera systems for commercial and defense related applications. Our primary commercial markets include hunting and outdoors, law enforcement, search and rescue, executive protection and maritime.
SIONYX (sionyx.com) has 725 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Arben F.
Great product for the price range.
customer
I would give the order process a 4 or more, but I played hell, to getting the order recognized. Then getting it to accept that I ordered so I would qualify for the illuminater and the rebate was just about impossible. I do not understand why if I ordered from the sionyx website that qualifying for the illumater and rebate was not automatic. Instead I had to make a copy of the order sionyx already had and submit that on a separate order to qualify. However the product was delivered very quickly and in good working order.
Istvan A.
Sziasztok! A termék kitűnő! Elégedett vagyok. A gyàrthatnàtok hozzà sisakszereléket is! Ami beszerezhető màsodkézből az sajnos utònunkàt igényel. Eléggé körülményes. A szàllítàs nagyon lassú! 4 hónapot vàrtam rá a fizetés utàn! Gondolom a hajò közben kétszer megkerülte a földet. Sajnàlatos még, hogy nem érdemes a honlapròl rendelni. Vàmot is kellett fizetnem, mert nem lettem àtirànyítva egy Euròpai viszonteladòhoz. Úgyhogy összeségében ezért 3 * . Figyeljetek erre jobban a jövőben! Tisztelettel Àrvai István
David R.
It was irritating to look through the instructions (tiny print) and find no link info on battery loading. Web site was good - just add one piece of paper with link to quick start to correct.
Justin
Site is difficult to navigate and information is down too many tabs. It's there, but you have to be looking for it. A model/spec forward layout would be much more helpful vs. a testimonial forward layout.
Scott V.
Shipping is slow. Ordered two cameras off Amazon and they arrived in two days. I ordered the rifle mounts from you guys 5 days ago and according to UPS they are still waiting to be picked up. If you can’t ship faster offer them for sale on Amazon. Also, you should also sell helmet mounts yourself, not show them on your advertisements then direct the customer to another companies site. Or, give several options that will work for mounting to a helmet. Trying to buy one from the company you recommend when they are constantly out then trying to figure out other options that would work is very frustrating. Had I known it would be such a hassle I would have spent the extra money on a PVS14
Response from SIONYXNov 10, 2020
Hi Scott, Thank you for taking time out of your day to leave us a review! We appreciate your support and feedback. We're sorry about the pic rail situation with UPS. Feel free to contact support for status updates on your order anytime: https://support.sionyx.com/support/home As for the helmet mounts, we recommend Lion's Gear Solutions, but there are other alternatives out there. Echo Arms and Kiloohm both offer their own versions of custom helmet mounts at a lower price. We also have a full helmet mounting guide that can be found here: https://www.sionyx.com/blogs/news/sionyx-aurora-best-helmet-mount-settings-for-airsoft-and-milsim If you need any assistance or have questions, please don't hesitate to reach out. I can be contacted at [email protected] or via our social media accounts. Thank you again, and we hope you have a wonderful week! Best regards, Justin SIONYX Team
Reginald M.
I just received my Aurora Black and though I haven't used it much there are a couple of things I don't like. The first issue is that you can't download your pictures to a Macbook. There was nothing in the literature stating the device doesn't interface with a Mac. Second, there is no manual. You have to go online or download the manual. Sometime when I'm in the field there is no cell service to review the manual. Third and a big one, there is no lens cover. The objective lens is just sticking out front, if you carry it in your bag be sure to be careful. But it is a pretty interesting device. I'm not sure about the color matching but it is adequate, you can figure what the image is pretty well.
Response from SIONYXOct 13, 2020
Hi Reginald, Thank you for taking time out of your day to leave us a review. We appreciate your feedback! I personally use a MacBook for transferring video files to edit. The downside to MacBooks is that you can't directly plug a USB port into the USB-C ports on newer models. As frustrating as this is, there are two methods I use to transfer to an iOS device: 1) Direct transfer from the iPhone app: Save the video to your camera roll from the SIONYX app and use the Airdrop feature to transfer the video/image files to your Mac. 2) Use an SD card adapter: I personally use this one when I don't have my phone readily available: https://www.amazon.com/Apple-USB-C-SD-Card-Reader/dp/B07K1Y2ZJ6/ref=sr_1_4?dchild=1&keywords=sd+card+to+usb-c&qid=1602589550&sr=8-4 For lens covers, Lion's Gear Solutions makes custom fit products for the Aurora: https://www.sionyx.com/pages/accessories If you have any additional feedback or questions on how to get the most out of your Aurora, feel free to reach out anytime to [email protected] or through our social media channels. We want you to get the most out of your Aurora in all of your use cases. Have a great week and we appreciate your support! Best regards, Justin SIONYX Team
Mouse P.
They don't carry any extra cases for those who aren't able to purchase or find the Full explores kit. I had to order a case from a different company which I didn't really want to do. I ordered the rifle mount last week and just got a confirmation email today telling me it's getting ready to ship i needed it for this weekend. I understand that this whole Covid19 has got our world turned upside down. Thank the media for Driving Fear and Panic across our world when they forget God's Still in Charge. The lens cover i ordered the same day from Lyons den arrived yesterday they have Outstanding customer service. I contacted Soinyx about trying to purchase a case and a few other items but no luck. I would have gladly paid for what I needed and wanted. I spoke to one of their employees who was trying to get me a case but received a email stating I couldn't get on and their trying to put kit's available for sale.