SIONYXReviews of sionyx.com

Response from SIONYXJun 1, 2020

Hey Mike, sorry about this. We want to make this right! If you haven't already, reach out to our support team and we'll get someone to assist you: https://support.sionyx.com/support/home In the meantime, we offer a digital manual that can be found here: https://support.sionyx.com/support/solutions/61000127393 As for the camera ID, set your camera to wifi mode, then once you open the app just enter the camera ID in and it will pair with your device. If you have any questions or concerns feel free to reach out at [email protected] Best regards, Justin

Response from SIONYXApr 8, 2020

Thank you for taking the time to leave us a review. Our goal at SiOnyx is to deliver a 5 star experience for everyone. If you are having troubles with the settings or functionality, please don't hesitate to reach out! My email is [email protected] if you have any questions or concerns. We want to make this right and ensure you are set up for success! Best regards, Justin - Marketing Specialist

Response from SIONYXFeb 20, 2020

Hi Chris, if you'r not having a "wow" moment when you look through that eye-piece in the dark, you may have it on the wrong setting? Hundreds (if not thousands) of our customers are using the NV cameras for this exact use case and loving it. In either case, lets connect. Please reach out to me at [email protected]. I run marketing here (not customer satisfaction) but I do love connecting with customers personally and would really enjoy speaking with you.

Response from SIONYXFeb 20, 2020

Hi Dax, my name is Tony and I am the VP of Marketing here at SiOnyx. I must say, you are the very first person I have heard say we're too expensive so this review caught my eye and I would love to speak with you if you're willing? My personal email is [email protected]. I hope to hear from you soon. Sincerely, Tony