Sin in LinenReviews of sininlinen.com

The seller blatantly lies about the return policy and refused to send me a return label. This is copy pasted from their website: "If you aren’t 100% satisfied with your purchase, please contact customercare/@sininlinen.com within 30 days of purchase to begin processing. No fuss, stress, or return costs - we want to make it right." No they don't! I contacted the seller to request a return and she responded quickly with the return address but no label attached. I asked for a return label and she said they don't do that except for damaged or defective items, which is CLEARLY not what their return policy states. Went back and forth some more and now I'm over them and contesting the charges.

Have purchased them before and loved the products. Last year bought two more sets and a duvet. The quality of the sheets are better at Kmart! I have sheets at least 3 years old that are fine. Yet this last lot of two different designs are already pilled. After 3 washes. I tried to contact them 3 times via customer service and was ignored. Finally answered and told it’s more than 30 days so can’t do anything but here’s 15% off your next order????

Placed an order in early December for Christmas. I was under the impression that my order would arrive by Christmas. I have contacted customer service 3 times since the middle of December and each time the ship date gets pushed back by a month. I’m now being told my order won’t ship until late March-mid April. I’ve now requested a cancellation and refund, and hopefully I won’t have any problems. I would never order from this company again. I honestly don’t think they are legit.

Horrible company - They take your money and then you never hear from them again until you contact their customer service department. I have been lied to and lied to regarding when the merchandise I bought will arrive. I am also currently waiting for a refund for things that never came.

I was so excited to find a beautiful comforter and ordered from this small business. Unfortunately, the blue color indicated on the website significantly differed from what I received (it was teal). It didn't match my room as I hoped. I paid ~$250 for these items. The company does not provide return labels, so the cheapest I can return the items for is $140! Please don't buy from this company unless you are SURE you won't need to return the items.

I have been waiting over 3 months for my pajama set. I contacted support and was told it was a "pre-order." I was never informed it was a pre-order when I made the purchase, and the same set (and all their pjs sets) on their website say nothing about it being a preorder. I'm getting the sense this website has shady business practices at best or is an all-out scam at worst. Save your money and time and buy somewhere else.

Better hope you love what you buy because you’ll lose a ton of money if you need to return… and then you’ll have to run around for the refund. I purchased the pajamas - Elysian Fields. I was so excited for them but they were so itchy not comfortable and sizing is so off. I needed to return them and had to do so at my own expense. Of course, I paid for original shipping fees and then the fee to get them back, so lost $20. The styles are cute but the comfortability is a total miss and then i had to do a run around to get my refund. Skip, next!

I purchased a set of leopard sheets thinking it was going to be the same quality as other sheets I purchased. I spent a total of 229.00 and the sheets are horrible. I thought the more I washed them they would get softer. I will never order from this website again.