Singularm is listed under Home Goods Stores.
Singularm (singularm.com) has 32 customer reviews on Five Star Index, with an average rating of 1.0 out of 5.
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s.adams
Been waiting for garden decoration since July. No response from customer service and tracking number shows as being in UK since July. Have now reported to PayPal, now noticed that they also overcharged by £4! Avoid at all costs!
Brenda A.
I have been overcharged and want my money back
Mary M.
Item arrived box battered and ripped parts broken .email sent no reply
nina
Would give no stars if possible. Have been waiting 2 months for delivery of goods. Numerous e mails sent and keep getting told the parcel is on its way. Blaming the courier. No update on progress for five weeks. They keep asking me to wait a few more days. Have refused to give me a refund. I am about to contact my bank for a refund and they can deal with them. DON'T USE THIS COMPANY!
Heather
Warning .. do not spend your well earned money on these products, I’ve just received my order and firstly most of the very small flowers had fallen off but the quality is horrendous !! What a major con !! Very very disappointed customer / never again !!!!
Hazel H.
After many emails, promises that my 7 piece paint roller set was on its way. Blaming the courier not updating their website. I got in touch with my bank. They refunded my money and started a fraud enquiry. Yesterday I received an email from my bank telling me Singularm had refunded my money, so the bank will be taking back the money they had refunded. Keep hounding them if you have had the same experience. Go through your bank and let the legal fraud people get involved. Having to do this is so frustrating and I hate it. But, I got my money back eventually.
Liz S.
Do NOT use this company under any circumstances. If I could give it no stars then I would! I purchased a paint roller from them for £26.99 to paint a conservatory ceiling. The inside of the paint roller should have contained the paint so that I didn’t have to keep going back to a paint tray to reload the roller. The roller cap that should have held the paint in just kept falling off and paint would spill all over me and the floor to the extent that I couldn’t use the product and was wasting large amounts of paint. When I contacted the company and sent in a video as requested to show that the item was faulty the best compensation they would offer was £6. Despite many emails they will not compensate me for the full cost of the item. On their website next to the product they say if you’re not satisfied then don’t worry, we will offer you our ‘best help’. Turns out that their best is a paltry £6. If they are selling this product in the UK then my consumer rights are that if the product is faulty I am entitled to a full refund.
Rachael
AVOID this company at all costs. They need to be shut down. I ordered the paint roller set in good faith, it arrived damaged with items missing and the quality is so poor it would not be even possible to paint a wall using it - the pole doesn't even fit together properly. Customer service was an absolute joke - going round in circles offering me a £2 refund on a £26.99 faulty product. I've reported them and the consumer watchdog are investigating this business so hopefully they will no longer be able to trade in the UK soon.
