Jerry B.
My Actual Cost Is Always Higher and They Question My Membership Each Time
My cost is always higher than your shown price and I mean by more than within a dollar like Good Rx and they always question if I am a member, I never have that problem with Good Rx. Is there a specific procedure I must follow each time I need a refill other than looking up the current prices from the participating pharmacies?
Response from SingleCareMay 12, 2026
Hi Jerry, We appreciate you bringing this to our attention and would like to assist you. As it pertains to using SingleCare, show your card to the pharmacist in order to get the SingleCare price. If you ever run into a problem here, please feel free to give our Customer Service Team a call at 844-234-3057, and they would be happy to assist both you and the pharmacy in real time. As it pertains to pricing discrepancies, SingleCare savings can vary by prescription, dosage, quantity, and pharmacy. If you would like us to review this specific case in more detail, please feel free to email [email protected] or give our team a call at the above phone number. If you would like to confirm a price prior to heading to the pharmacy, we are happy to assist with that as well. We really appreciate you using SingleCare and hope this helps. -Drew from the SingleCare Team



