simplygoodstuff.comReviews of simplygoodstuff.com

My experience is the same as everybody else's. They don't have any inventory - just a website, email and an account .. basically, thieves.

promptly charged for goods that never ship!

If I could give it a Zero I would. I was charged over 150.00 for an order that was never fulfilled, they sent me 5 microfiber cloths and claimed they had shipped my order.,, I was missing 4 star green mops and more rags. I called during business hours and I couldn’t get ahold of anyone.. same thing trough Email…. What a scam this guys are and get away with it . I disputed the charge with my credit card company and I couldn’t get my money back, because they provided a confirmation receipt for those 5 rags they sent.. DO NOt waste your hard earned money money with these scammers….

I ordered a small kitchen gadget. Twenty-two days later I received this notice: "Unfortunately, it is taking longer than expected to ship your order. We wanted to send this update as a way of keeping you informed, and also to let you know we haven't forgotten about you. One or more items on your order is out of stock right now, but it will be coming in soon. Our best estimate of when your order will ship has been updated, and it is listed below. We apologize for this delay, and we will make every effort to get your stuff to you as quickly as possible. ... Due to the popularity of the stuff we sell, certain items will occasionally go out of stock until our next shipment arrives. This is the case with one or more items that you chose. We do expect to ship your order soon. The items in question are still available to us, but stock at our warehouse was depleted prior to filling your order. In the event that your shipment is held up longer than our current estimate, we will make every effort to keep you updated on the progress. If you should decide at any time that you can no longer wait, you are welcome to reply to this email to request cancellation. We are happy to update your order in any way while it sits, so if you want to change items, or switch colors to see your order go out sooner, please let us know. If left as is, your order will ship out the same day that our stock is replenished." Nearly a month after that, I received this notice: "Unfortunately, this item is still out of stock. We do have new inventory on the way, but it has not yet arrived at our warehouse. We apologize for the inconvenience. We will be shipping as soon as possible, and we will email once we have tracking." I have since stopped payment on the order, ordered the same item directly from Crate & Barrel and it shipped later that day.

I ordered a mop and mop heads in May 2025 and paid approximately $40. The order never shipped. After two months, I was told the items were out of stock but “coming soon.” They never came. I requested a refund in summer 2025. Since then, this company has repeatedly claimed that a refund check was “in the mail.” That statement has been made multiple times and has never been true. As of January 13, 2026, I have received nothing. This company took my money, failed to deliver the product, and then dragged this out for months with excuses instead of issuing a refund. Holding onto a customer’s payment for over eight months without providing goods or a refund is completely unacceptable. I would strongly advise others to avoid doing business with this company.

Many people have said that they were scammed by this company. I’m thinking I was too. I was charged before they shipped but never shipped. Now my order has disappeared from my account. I call and email without response. The number hangs up after a recording. This company does not seem to be a legitimate company, just another clever scam among many.

I placed an order 5 months ago and then immediately charged my credit card. When I followed up, they told me it was back ordered. I’m still waiting after multiple requests for my money back. Please be careful and avoid this vendor. They are a scam!!!!

Same as everyone else here. I ordered my item beginning of September. I am still waiting and sent a couple of emails already. Looks like a scam. Customer service doesn't care.