We don't have everything, but everything we have is good. 800-724-6693 www.simplygoodstuff.com 191 W Main St Webster NY 14580
simplygoodstuff.com (simplygoodstuff.com) has 116 customer reviews on Five Star Index, with an average rating of 1.1 out of 5.
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116 approved reviews, newest moderated first
Sue
My experience is the same as most. Ordered an item, received the "out of stock" email and never heard from them. I emailed several times, first trying to get a date when I could expect my order, followed by request to cancel my order and credit my Paypal. I tried calling their customer service number, either busy signal or a recording followed by a disconnect. Do not order anything from this site, you'll end up being frustrated and disappointed.
kathleen M.
Ordered an item January 31. Got an email saying it wasn’t in stock yet. Never received any responses from a phone call or multiple emails over 2 months. Just filed a dispute with PayPal. Rarely do I feel ripped off with an online transaction but I got burned this time
Mel
Do not buy from this seller! But if you're crazy enough to be sure to use PayPal. 56 days after making a purchase, for which I never received my items, I finally received a refund because I escalated the claim with PayPal. The PayPal resolution center processed the refund and only after the case was closed and money back in my account did I finally hear back from simplygoodstuff that my order was cancelled - HA. All direct emails went unanswered and phone calls never got through to a person. These people are either scammers or have the absolute worst customer service ever.
Ann
I would give them zero stars if that were possible. DO NIT PURCHASE FROM THEM, EVER! I placed an order for one item on Dec 26th. I got one email saying it was in the process of being shipped but it never arrived. Trying to call customer service was useless — just a recorded message every time. Emails were either not returned or just said it was “in process”. I finally did receive my item on Feb 19th, only after I placed and escalated a claim thru PayPal. I am so thankful I used PayPal for this purchase so that I had an avenue to pursue my delivery. Otherwise I’m pretty sure simplygoodstuff would have taken my money and never shipped my item.
wilvasquez
My experience is the same as most. Ordered an item, received the "out of stock" email and never heard from them. I emailed several times, first trying to get a date when I could expect my order, followed by request to cancel my order and credit my form of payment. I tried calling their customer service number, either busy signal or a recording followed by a disconnect. Do not order anything from this site, you'll end up being frustrated and disappointed. W
Lynn G.
I ordered something over a week ago, I've emailed them and tried to call. With no response from them. Its more like simply good stuff take your money and get nothing!!! There a scam company. Then set up an account and they wanted my tax id#!!! Really who EVER asks for that!!! Buyer beware
Lanette M.
DON'T EVER ORDER FROM THIS COMPANY!!! I order something in August, they back-ordered it, so I canceled the order. They never processed my refund and, in October decided to send the item. I refused the shipment through the USPS and filed a dispute with Paypal to get my refund, but PayPal settled for the shipper because they provided proof of shipping. So, I'm out the money and the product. HORRIBLE CUSTOMER SERVICE!!!
Jackie
Ordered a item 6/28/20 and retuned it 7/23/20 they received it 8/3/20. I have requested a refund FOUR times and have NOTHING from them. So make sure you want your item before your order.