S. V.
Lifetime Warranty Hoax
Man, for the longest time I have been a supporter and fan of this brand and their innovative products made from carbon fiber. Recommended their stuff to all my friends. Then suddenly I noticed my cash slipping out the money clip. I took a closer look and there it was: a crack! And going over the crack you could feel it was there, there were also sharp edges. I contacted SCF support on 30th December. Countless messages, picture and video requests and the statement that this was "normal wear and tear" later I was offered a replacement out of goodwill. Them folks have a lifetime warranty and the replacement is from goodwill? Whoa. This offer got to me three(!) weeks after initial contact. And the fun part, the replacement wasn't even free. When I told them I already had to buy another wallet cause I could not deal with loosing my cash all the time, it took another week for them to say "sorry, no refunds intended". So it now has been going back and forth for a whole month! For nothing at all. Speaking of lifetime warranty, yeah... that was a hoax.




