S. S.
DO NOT SIGN UP WITH SIMPLEX GROUP!
DO NOT SIGN UP WITH SIMPLEX GROUP!! They sell you on how they will assist your company with safety and compliance but after you sign up - they do little to nothing! I was 4 months in and not set up past driver names. Trucks info not even in their system. They do not go over your safety scores or how to make it better. They never helped contest violations. I tried to hire a driver and they never finished his application process. FMCSA PLEASE SHUT THEM DOWN! Companies who sign up with them are in GOOD FAITH to learn and abide by the DOT/FMCSA rules but in turn get scammed.
Response from Simplex GroupOct 18, 2022
Dear S. Swanson, As a company, we are sorry to hear about your extremely frustrating experience. Our main priority is to deliver outstanding customer service and we apologize for this experience. As this is not a typical situation, we would like to have the opportunity to investigate further into what happened, in order to better understand the situation. You may reach us anytime at [email protected] Thank you for your feedback!