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SimpleTexting

About SimpleTexting

SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.

SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.

Also known as: simpletexting.com
Website: simpletexting.com
Category: Internet & Software
Location: Miami Beach, Florida
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 13% of reviews.
Latest: Most recent review: August 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SimpleTexting reviews

Showing 463 reviews with 5 stars · Clear filters

Ivy A.
Mar 17, 2026
Humans helping humans!
This company actually intergrates the best of technology with the best of humanity. It is really intuitive but for those who may still need a little help, the customer service is the icing on the cake!
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Yahoska P.
Mar 17, 2026
Excellent support from Katy setting up my account
I had a great experience working with Katy while getting my account set up. The process can be a bit technical and overwhelming if you’re not familiar with it, but Katy made everything incredibly smooth from start to finish. She took the time to clearly explain each step, made sure all the details were correct, and guided me through the entire setup process with patience and professionalism.
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Aida E.
Mar 16, 2026
Wonderful Customer Service
What great customer service, very grateful for Christine. She helped me with all my question with professionals and kindness.
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Archie P.
Mar 12, 2026
Great customer service
Great customer service. Very responsive and helpful
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Paul
Mar 11, 2026
great communicater
great communicater
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Fred
Mar 11, 2026
I received help with a complicated…
I received help with a complicated problem. The CSR team worked through a few different solutions which resulted in a timely resolution
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Izzy B.
Mar 11, 2026
Very good customer service
Very good customer service. At the end of the day I did not use the product but I have to give them 5 stars for the way they treated me and helped me out when I needed it.
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Matt E.
Mar 10, 2026
Outstanding SMS Platform and Support for Small Businesses Sending High Volumes
I send over 10,000 text messages every month, and I can confidently say that SimpleTexting has been an excellent platform for my business. The system is extremely easy to use and makes it simple to manage large text campaigns, communicate with leads, and stay connected with customers. The dashboard is intuitive and allows you to send mass texts, manage two-way conversations, and track campaign performance all in one place. The ability to schedule messages, create templates, and use automation saves an incredible amount of time. Another big advantage is how reliable the platform is when sending messages at scale. For companies like mine that send thousands of texts per month, deliverability and stability matter, and SimpleTexting has consistently performed well. What really stands out, though, is the customer support. Anytime I’ve had a question, their team has been quick, knowledgeable, and genuinely helpful. It’s clear they care about their customers and want to make sure businesses are successful using the platform. If your company relies on SMS communication for marketing, follow-ups, or customer engagement, SimpleTexting is a powerful and dependable solution. I highly recommend it.
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