PIE O.
Easy to use/flexible plans
Easy to use. This system allows us to function at the level we need to with various pricing plans. Great solution for our team.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Excellent

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Showing 47 reviews with 4 stars · Clear filters
PIE O.
Easy to use. This system allows us to function at the level we need to with various pricing plans. Great solution for our team.
Gail A.
There are some quirks about this program that makes it not as user friendly as the last program I used for text messaging 1. Can not change landing page - to default to see my inbox first 2. just to email 2 people, I must :create a campaign: 3. no SENT folder/message list to view and no place to look up history of texts it sorts in a strange way
The Wicked W.
SimpleTexting is relatively easy to use. Though a little pricey, it's comparable to other services we've explored. When we ran into an issue recently, a customer service rep was in a chat with us almost instantly, and worked on finding a solution right away, so we could send our campaign out by the end of the day. I would recommend.
M R.
Simple Texting works consistently and the interface is very straightforward. It does what it's supposed to do.
JS
It gets the job done. I only use your services for direct text communication with clients. I do not market or solicit services. Overall, the app on my cell phone is clunky and when chatting in real time often does not refresh until I back out and reload the page, this has caused problems when trying to communicate quickly with clients. The web browser isn't much better in this same manner, sometimes it will chime a new message, sometimes, not. At times, I will get a new message alert on my cell phone and nothing will show on my browser, where I tend to do most of my replies, when I try to refresh the page it freezes up, so I need to open a new tab. (I use chrome, and willing to admit it might be chrome for this concern) It's all just a bit frustrating. I am also not a fan of your password requirement, having to create a password so intense I can hardly remember it, just a bit much. I was also disappointed at the VERY large increase in fees this past year when my service contract renewed, it has made me rethink my entire phone plan and system for my business. So, in conclusion, it gets the job done, but it would be nice if it were just a bit more reliable when new messages come in. Thanks!
Brian I.
Overall the experience is very good. We wish the lists could be exported. Also once in a while the app does not send a push notification and we have to rely on email. Support is above average. Thanks!
Felicia K.
I wish the texting was more like texting from your phone, i.e. copy and paste FROM SimpleTexting, clicking on links to open up webpages, being able to reply to a message directly, etc. Things like that. And why does the use of emojis take up credits? Like why?!
Jackie H.
We have to constantly refresh, sometimes we miss messages because of this other than that very happy with the service. And they are very prompt to respond to any concerns or issues.