Brenda L.
The customer service is incredible
The customer service is incredible. Surpassed my hopes for this first time experience.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
Showing 463 reviews with 5 stars · Clear filters
Brenda L.
The customer service is incredible. Surpassed my hopes for this first time experience.
Jason
Excellent customer service! The team at SimpleTexting has been incredibly helpful and responsive. Their agents not only address concerns quickly but also follow up to make sure everything is resolved. It’s refreshing to experience such attentive and reliable support. Highly recommend!
Shawn
It is easy to use and has aided in making my job a little easier. Easy way to contact customers to set up delivery times.
Renea
Jale took the time to show me that our receipts are in the same area that we send out our messages.
Thao G.
I’m very impressed with the excellent customer service provided by the team at SimpleTexting—prompt, efficient, knowledgeable, and friendly. This is my first time using the platform for a project. Since I have a landline and can’t send text messages directly from it, SimpleTexting allows me to do so with a reasonable annual subscription fee. I’m very pleased with how well it works—easy to use and highly effective!
swift
Really great service, seamless hand-off from bot to human when you need some assistance
Ryan B.
Gab was extremely helpful and understanding in resolving my billing issues and other concerns. I’ve been dealing with ongoing health issues and multiple hospital stays over the past few months, and I truly appreciate the patience, support, and time spent assisting me during this difficult period. Once I get everything resolved and have the time to allocate toward my new project, I’ll be back in touch. Thank you again for all your help! it means a lot.
Otto B.
Quick response, easy set up