Tony D.
Their support staff responded very…
Their support staff responded very quickly, and they took care of my issue immediately. That’s the perfect support experience in my opinion.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
Showing 463 reviews with 5 stars · Clear filters
Tony D.
Their support staff responded very quickly, and they took care of my issue immediately. That’s the perfect support experience in my opinion.
Amit Mehta T.
Super quick responses from the team, custom setup help was great. I needed to send wedding texts and it was an effort to set up but they walked me through it.
Kierra H.
I really like the way simpleTexting loves to help. They always try to help you. Response time super quick. Support team are best, on chat, on email. I've tried many SMS providers but SimpleTexting beats them all. Easy to use and main thing the way they support their customers. I've spoke with Christine, Justin, Jem, John all are soooo good.
Kennedy L.
The onboarding process was thorough but really simple. The team very quickly responded to get me approved ASAP. Support is awesome, John was able to help me with everything I needed. 10/10 experience working with SimpleTexting so far!
Grace S.
SimpleTexting has everything we need for features, pricing is great and flexible, Customer Service is extremely fast and helpful! We're so glad to have found this tool, and with the help of Support got our project completed in a super short timeframe. Thank you SimpleTexting!
Tim
Easy to use and awesome customer service.
Michal
Great support experience! The response was quick, clear, and answered my questions directly. Thank you for the help!
Stephan K.
I tried Twilio before SimpleTexting. Big headache and zero support (only an unhelpful AI) unless you pay $250 for a support plan. SimpleTexting was very helpful & went back and forth with me a few times until I got the regulatory language right for API access. I can recommend SimpleTexting.