UtJ
It was Handled!
Once I got to a human contact, my concerns were handled immediately.
SimpleTexting is an easy-to-use SMS marketing and business texting platform that helps organizations communicate faster and more effectively with their audiences. Trusted by thousands of businesses—from small teams and nonprofits to healthcare providers, schools, and Fortune 500 companies—SimpleTexting makes it simple to reach people where they’re most responsive: text messages.With SimpleTexting, teams can send mass text campaigns, manage two-way conversations, and engage contacts in real time—all from a clean, intuitive dashboard. Every plan includes access to powerful texting features like SMS and MMS messaging, scheduled campaigns, autoresponders, contact segmentation, AI-assisted replies, API access, and compliance-friendly tools designed for growing organizations.Whether you’re sending appointment reminders, event updates, marketing promotions, or internal alerts, SimpleTexting helps ensure messages are delivered quickly and clearly. The platform is built to scale, making it just as effective for small businesses as it is for large enterprises with complex messaging needs.In addition to its core platform, SimpleTexting offers free resources and tools to help users write better messages and improve campaign performance. Support is available seven days a week via phone, chat, and email, and SimpleTexting can be accessed on the web or through mobile apps for iOS and Android.Try SimpleTexting free and start connecting with your audience today.
SimpleTexting (simpletexting.com) has 580 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
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Internet & Software · West Palm Beach, Florida
Excellent

Internet & Software · Ft. Lauderdale, Florida
Excellent

Internet & Software · Stuart, Florida
Excellent

Internet & Software · Orlando, Florida
Excellent
Showing 463 reviews with 5 stars · Clear filters
UtJ
Once I got to a human contact, my concerns were handled immediately.
Kelly
The help I received was prompt and thorough. Christine was kind and gave clear instructions. My issue was resolved seamlessly and quickly.
Katie
Every time I have needed support, customer service is always quick to respond and assist me on the spot. My issues are usually resolved in a matter of minutes, and the staff is very kind. It's refreshing to receive such support. Thank you!
Lizette G.
We recently signed our company up for this texting service, and the experience has been excellent from the start. The platform has been extremely helpful for communicating with our customers more efficiently, and the setup process was smooth and straightforward. What really stood out was their customer service. Their team has been responsive, knowledgeable, and genuinely willing to help whenever we had questions. It’s refreshing to work with a company that provides such attentive support. Overall, we’ve had a great experience and would definitely recommend their service to other businesses looking for a reliable and easy-to-use texting solution.
Sandy C.
Service and support were excellent. Our business needs changed but we would definitely hire them again in the future for messaging services!
Jackie
the support was quick and professional. She took care of my need quickly!
Chris M.
Simple texting is a great service. So far the customer service has been attentive and helpful. A+!
Omar J.
Fast and easy! Did not expect that to go so well, thank you!