Timothy Q.
Teases me with high returns (the…
Teases me with high returns (the returns are true) but withholds "real" information on how to implement the trades. Wants me to sign up instead. When in a specific trade, I asked for help but no one including JC responded with an expert answer. Someone did try to help but it was "very" generic and superficial. It lacked the insight and expertise specific to the trade in question. No doubt there are people that love your service and rightly so. You have loyal customers. For me, I have some cognitive impairment which makes it difficult to follow the conversations in real-time. No one takes the time to explain the thought process behind the trades. No one texts me the actual trades to my iPhone which could have helped me. I would like free educational webinars with real information, not sales oriented. I am unable to provide objective feedback for you. I think my feedback is subjective and personal according to my personality traits and quirks.
Response from Simpler TradingDec 21, 2020
Thank you for your feedback, Timothy. We're a growing company, and there are a lot of people asking questions in our live trading rooms and our moderators aren't always able to address each individual question. There’s also a trading log available in our trade alert services that should help clarify questions around trades. If your question isn’t answered, we encourage you to reach out to support at [email protected] and we’ll do our best to help you. Sincerely, The Simpler Trading Team



