C-R.
Truly Genuine Service & Support!
Dropping this review to “Simply” say, the SimplerTrading client support team are truly phenomenal in delivering genuine support & service with getting your questions answered, to the very best of their abilities, with course inquiries and prospective purchases! I greatly value the genuine nature of their desire to help, for which I must shout out Haden Janak for recently assisting me with picking up some new courses, based on my present market interests—for best navigating and capitalizing on today’s market conditions. Truly grateful to have discovered ST, and blessed for the connection for educational elevation towards materializing my successes in this game of mastering the art and science of trading! My only thought/desire for an overall client experience improvement is to offer a course refund or credit policy, for courses that one truly and genuinely doesn’t find best suited to his or her anticipated needs. (Not in-attempt to “take advantage of the system”, by getting something for nothing). This would be the icing on the cake, as I’ve made some course purchases that I realized weren’t what I needed, based on what I was seeking out for. Nevertheless, great business brand with very enlightening material, delivered by genuine people who truly want to see you succeed and prosper—as so you desire to see yourself succeed and prosper!
Response from Simpler TradingDec 17, 2020
Hi C-R., Thanks for your review! We know our customer service team and Haden work hard at what they do, so we'll be sure to pass your kind words along to them. We're happy to hear you've found our resources insightful and traders knowledgeable long your trading journey. Unfortunately, we can't offer refunds on our digital assets as stated in our terms & conditions. If you have any questions, please send us a message at [email protected] or call us at 512-266-8659. Sincerely, The Simpler Trading Team



