SimpleketosystemReviews of simpleketosystem.com

Response from SimpleketosystemJun 6, 2024

Dear Shelly, We would like to sincerely thank you for reaching out. We want to assure you that this is not an experience we want our customer to go through. Our customer service team are well staffed and ready to help you should you call us at 1-833-333-5368 . Our phone lines are open starting at 9AM until 6PM EST while our email team is open 24/7. We tried looking for your transaction in our system using the information you have provided so far. Unfortunately, we cannot find anything. If you can provide us more information about your order such as your order number or your email address, it would be help us better understand what happened and offer a better resolution. You can reach us at: [email protected]. Once again, we sincerely apologize for any inconvenience caused and appreciate your understanding. Best regards, The Konscious Keto Team

Response from SimpleketosystemApr 25, 2024

Dear Mary, We are truly sorry to hear that your experience with Konscious didn't meet the standards we hold dear. Our aim is always to deliver an exceptional experience, and I apologize that we missed the mark in your case. For us to check your refund options, can you please provide your order number, email address, or any order information. We really want to help you get your refund but we need these information for us to find your order in our system. Once we have the information we need, we will definitely work on getting your refund. Please send us an email here with the information we requested: [email protected]. Once again, we sincerely apologize for any inconvenience caused and we are looking forward to hearing from you. Best regards, Konscious Keto

Response from SimpleketosystemMar 26, 2024

Dear Customer, We would like to express our gratitude for taking the time to provide us with your feedback. We deeply regret that your experience with Emma did not align with your expectations. Your feedback is instrumental to our continual improvement, and we have shared it with our team. Can you please tell us more about the number you called? We want to assure you that we dont offer Lifeline or any kind of medical bracelets. If you can provide more information about the number you called, it would be a greate help in identifying what happened. Regarding your meal plan, our customer service team definitely help you cancel the subscription and refund you the payment. Just email us here: [email protected]. If there's anything more we can assist you with, or if you have any questions or concerns, please don't hesitate to reach out to us. Warm regards, Konscious Keto

Response from SimpleketosystemMar 26, 2024

Dear Customer, Thank you for reaching out. We understand that you need help with accessing your meal plan. Let us help you with this. Upon completing the quiz, you should receive your login credentials through your email. In this email, you should also find the link to the website where your meal plan is along with other features that will help with your keto journey. Kindly check the inbox, including the spam folder, of the email you used to register with us. If you cant find the email or if you really want to cancel your subscription, our customer service team will be more than happy to assist you, just message us here: [email protected]. If there's anything more we can assist you with, or if you have any questions or concerns, please don't hesitate to reach out to us. Warm regards, Konscious Keto