Amanda B.
Love this skincare range
Love this skincare range. Always feel well moisturised and fresh
Simple is online banking with superhuman customer service and tools to help you easily budget and save, right inside your account.
Simple (simple.com) has 110 customer reviews on Five Star Index, with an average rating of 1.4 out of 5.
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Amanda B.
Love this skincare range. Always feel well moisturised and fresh
lin Y.
0 if I could . It wouldn’t send me the code you need to cancel your subscription I’ve emailed them half a dozen times with no response. I have stopped automatic payments on PayPal so I hope that stops these thieves . Stay away - wish I’d read trust pilot before .
Pam
This is my second review to update my last post made a couple of weeks ago. I gave this one star and if I could give zero stars I would. The company that runs the app have employees or company policy that doesn’t favor customers. I paid twice for the app’s services on the same day of August 8th. I asked for a refund and my response in a nut shell was too bad. Clearly I don’t need to pay twice for services so this should have been a no brained refund. I sent proof from my PayPal account to support as well. Then I posted here my review and heard from Simple asking me to reach out to their team and left a contact email. I reached out the same day and since then a couple of times and zero response. So clearly they are only commenting on negative posts to make it appear they are going to assist but they really are not. Has anyone noticed that apps like these make it hard to find the steps to cancel? This one stick me in a loop I couldn’t seem to break. I’m sure there was a way but it wasn’t obvious. Why can’t apps put on their main menu a link that is clearly marked “how to cancel your subscription”. I have noticed this more and more and it is annoying enough that I won’t be engaging in services that hide this. I recommend you do your research before engaging. When I researched reviews on Simple I came across many listings about not being able to get subscriptions cancelled and customer service to respond. This is where I am at and chalking the $120 for one session instead of $60 for services up to a disappointment and a valuable lesson. Beware friends.
Consumer
Wish I’d read more reviews! Signed up for 3 months but wanted to cancel on 2nd day when I realised the app was rubbish.. Tried to cancel my subscription through their app, says it will send a code to my email.. 10 times tried , no code . Don’t answer any of the emails I’ve sent… Absolute con and AVOID at all costs . The app itself is useless and didn’t monitor my fasting in real-time !! Now gotta find a way to stop any more payments. UPDATE: I tried to comment and ask a question on their fb page but moderators blocked me and Ive since discovered they’ve tried 2 x in the past few days to take more payments which weren’t even due as I had paid for a 3 month sign up only a week earlier.Yet my account says I need to upgrade to premium to see any details of my account!Had to inconvenience myself and freeze my credit card to stop the payments.
Awesome G.
This company is not a company. It is some dude sitting in front of his computer and figuring out how to rip people off - and he is good at it, as you can see from the reviews. I am pretty sure that any review is a waste of time. I am doing it, however, hoping to reach the other suckers, like myself, who might be out there standing in the sucker line. I hardly use PayPal so I don't check it. I'm the dummy. No, not a penny of your money will be returned. I guarantee.
Anne
Do not even think about signing up with this company. They will do their utmost to keep your money although you have NOT received anything including an app. They give you a huge run around with what appears to be AI responses instead of a HUMAN, and there is NO phone number to call. Save your money. Don't get suckered by this company.
Jeanne R.
The Customer Service via, email is exceptional. When i was faced with an issue and sent my email i got a response immediately. I have not tried the program but like i said it is very easy to communicate your concerns and are never ignored. 5 stars for Simple.com - Happy Camper, Jeanne R
C C.
Very helpful! This is my second week and this diet has been surprisingly easy to follow with the help of Avo! I am so glad that I chose this course.