Simms Fishing ProductsReviews of simmsfishing.com

Sent in a new set of waders and they claim 5-7 weeks to get them returned. Its been almost 16 weeks and I have sent at least 5 emails with no response. Thank goodness that I have my shipping paperwork. Been on hold for over 20 minutes trying to talk to someone to find out the status.

Bought a pair of Freestone waders. They leaked within several months. I thought Simms was a really good product. I sent the waders to Simms and they still stood behind their leaky product and wouldn’t send a replacement! But they are willing to ship my leaky waders back to me!!! Horrible customer service as well. Do not buy Simms waders. This company is all fancy marketing.

I have trusted Simms Fishing Products in the past but lately I have had some defective products. A boat bag fell apart on me after using it only three times. The same has happened with a waterproof knapsack. The handle came off after very little use. I realize that these things do happen and maybe it is just a fluke but the real reason I give Simms only two stars is their very poor customer service. I called and tried to leave a voice message but each time the call goes dead without my being able to leave any message. I did receive what I considered to be an automated message telling me to ship the item to them for further evaluation. I may be able to do the repair myself without having to pay shipping. I just need to talk to somebody! Very frustrating!

I sent my Simms G3 waders in for a non-warranty repair. After 4 years of ownership,they developed a small leak and I figured Simms would do a better repair job then I could. After waiting a month for a response,they email me to inform me my waders are non repairable and they will be stamping them and banning my waders from future repairs. I have sent multiple emails and have tried calling but I cannot get ahold of anyone at the company. Anyway,they say they are shipping them back to me. I am in British Columbia, Canada. I get the tracking info, and just yesterday I get confirmation my package has been delivered....to an address in Montana. They sent my $1000 waders to a incorrect address in the incorrect country, and I still can't get ahold of anyone. Thanks Simms, really made me confident in going with Patagonia from here on out.

Bought a pair of Simms Tributary waders. On literal first use they leaked all around the crotch area really badly. I returned them to the retailer and they were replaced. Second pair leaked on first use, same place. I thought I'd email Simms directly for their opinion on the situation (I wrote a friendly email to them). They ignored it so I contacted them on Facebook. They are ignoring me on there too. Fortunately I'm a Youtube content creator with a reasonable sized channel so will be warning my viewers against buying Simms products. Will never buy another Simms product myself. They simply don't want to know when there's an issue.

G4 Pro wading boots. On my trip to central Italy, I took a stop to go fly fishing in the Italian Alps. I have never felt more confident going from stone to stone than with your G4 Pro wading boots. The plastic powerlock cleats do exactly what you promise, they provide superior grip.

Terrible customer service. Do not Buy. Buy another brand. Skwalla, Orvis, even Cabellas I don't care, just don't buy Simms if you don't want a leaky wader that the company won't support. I Specifically bought Simms Gore-tex waders from a regional retailer. First trip, seams leaked. Simms offered credit (NOT a refund), but that credit was not sufficient to buy another Gore-Tex wader from Simms. It wasn't even sufficient to buy the equivalent non-Gore Tex wader. Total BS. This was Simms fault in the first place, ruined my week-long fishing trip and now they won't fix it. Simms thinks they did a great job because they offered me a credit, but I have to use that credit on their website where all the prices are more expensive and it is not sufficient to buy another Gore-tex wader. Retailer got involved and tried to help, even offering to ship a replacement wader to me if Simms would transfer the credit to them, but Simms wouldn't even do that! We served them up a perfectly workable solution to fix the problem that they caused, and they wouldn't do it. Unacceptable. Go somewhere else.

I have recently bought another pair of waders from Simms and these are their pants waders and I am very happy with them. I went by their sizing chart exactly like they say to do and they fit perfectly. I’ve only used them once so the longevity is still not known but what sold me on these, for one thing they are Simms, and for another they have gotten great reviews.