Amey J.
if i could rate less than one i would rate them less than zero
if i could rate less than one i would. they are scammers. i bought a wig which came with brown strands , scanty and the wrong length. They asked me to send a video which i sent on social media and email. i have sent an emailed begging them as the wig cost a lot of money for me. ive received no response and i cant use the wig. im so heart broken by this awful experience of being scammed. it seems they are targetting Black women and scamming us all. Their response is nonsense this is my first order there has never been a previous order and they have all the details. THIS IS A SCAM
Response from Simidola HairMar 24, 2025
Hi， Thank you for sharing your experience, and we are truly sorry for the inconvenience you've faced. We understand how frustrating it is when expectations are not met, especially after having a positive experience with a previous order. Please accept our sincerest apologies for the delay in responding to your emails and the confusion regarding your wig's length. Could you kindly reach out the measurement of the wig's length picture to us at [[email protected]] with your order details or update your trustpilot review to let us know your order number, so we can investigate this issue right away? We take matters like this very seriously and want to ensure you are completely satisfied with your purchase. We appreciate your patience as we work to resolve this for you. Once again, we apologize for the delay and the frustration it has caused, and we’re committed to making this right. Best regards, simidola hair