SimfinityReviews of simfinity.ai

4.446 reviews
Computers & Phones
651 N Broad St, Suite 201,, Middletown, Delaware

Simfinity

About Simfinity

At Simfinity, we believe in keeping you connected wherever your adventures take you. Our eSIM technology offers an easy, digital solution to staying online while traveling, without the hassle of physical SIM cards or expensive roaming fees. With our affordable plans starting at just $3 for 1GB of data, you can enjoy seamless connectivity across multiple countries.Why Travelers Choose Simfinity:Instant eSIM activation without the need for a physical SIM cardAffordable, transparent pricing starting at just $3Coverage across a wide range of countries for worry-free data roamingNo hidden fees or long-term contractsQuick and responsive customer supportJoin the growing number of travelers who trust Simfinity to provide reliable, affordable, and easy-to-use eSIM solutions. Stay connected—anytime, anywhere!

Simfinity (simfinity.ai) has 46 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: simfinity.ai
Website: simfinity.ai
Category: Computers & Phones
Location: Middletown, Delaware
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 50% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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customer

Nov 10, 2025

bad service

Hi SimInfinity Team, I’m experiencing major problems with the eSIM I purchased from you. The connection is unstable and frequently drops in multiple locations. The data speeds are very slow and the overall quality is poor. The bigger issue is that the data usage shown on your website is incorrect. I only use this phone for one purpose, and I have my own phone’s usage records as proof. I do not use Wi-Fi at all — only your eSIM. Right now, your system shows that I have only 168 MB remaining out of 1024 MB, which is not accurate according to my device. It appears that your system is overcounting data usage, which would be misleading and potentially illegal. I need this issue investigated and corrected immediately, and I expect my full data balance to be restored. If this is not resolved promptly, I will file a formal complaint with consumer protection agencies and payment processors. Please confirm that you’ve received this and are addressing it. Thank you,

Response from SimfinityNov 10, 2025

Hi, Thank you for your feedback — we take service quality and data accuracy very seriously. We always encourage customers to contact our support team first so we can solve issues quickly. In this case, we did not receive any support request from you before this review, but as soon as we saw it, we contacted you directly by email and asked for: 1.Screenshot of your device’s mobile data usage 2.Device model 3.Location where the issues occurred This information is required to verify usage records and make adjustments if needed. We haven’t yet received a reply or the requested details from you. ✅ As soon as you provide this information, we will complete the investigation and correct your data balance if we find discrepancies. 💬 Please contact us anytime at [email protected] — we are happy to assist and resolve this for you. Customer service and transparency are our priorities. Best regards, Simfinity Support Team

About Simfinity

Simfinity (simfinity.ai) has 46 customer reviews on Five Star Index, with an average rating of 4.4 out of 5.

Also known as: simfinity.ai
Website: simfinity.ai
Category: Computers & Phones
Location: Middletown, Delaware
Listed on Five Star Index: 2026