SilverLake FinancialReviews of silverlakefunding.com

They send out offers they do not honor. Bait n switch. Don’t fall for it.

I contacted Silver lake and liked what I heard and agreed to go with the arrangement. A few weeks later I sold my house and wanted out of the contract because I would be paying off all my creditors with the proceeds from the house. I called Kyle and he was very gracious and understanding and didn’t give me a hard time at all. I was very pleased with all the support I received.

Erick was so easy to work with and patient with all my questions

The representative I spoke to helped where I didn't understand and was very knowledgeable.

My loan officer was expedient in processing my personal loan. When I could not be reached due to our different time zones, Mr. Ochoa did his due diligence to contact me every day until he could reach me. He was patient when I asked him questions, or asked him to repeat something. My only constructive feedback is for Mr. Ochoa to be a bit clearer in his diction, speak at a slower pace, and at a volume where his clients can understand him. If not, he may run into the inconvenience of having to repeat himself often. Lastly, Mr. Ochoa didn’t seem to display any affect over the phone as I explained my financial hardship when prompted. I absolutely agree that a loan officer should not hold emotional space for a client. That’s a lot to ask for! However, a small “thank you for trusting us with your debt relief” or “sorry to hear that” goes a long way. Good business is built on relationships after all, and those personal touches matter. In all, Mr. Ochoa was an utmost professional who demonstrated his expertise every step of the way.

Erick O. has been wonderful from start to finish; very thorough, patient, and personable! It was nice to laugh through what could be a daunting process. Highly thankful for your service, Erick! And thank you Silver Lake for having me. ☺️

Kyle, was very knowledgable and polite. He explained my options and how it will help me get my finances back on track. I look forward to a great financial future because of my informed decision. Thank you so much!

Received a clear and high level breakdown of my options. Kyle was a huge help in creating a seamless sensitive process.