Connie M.
Machine quit working after two months
Machine quit working after two months. I followed all protocols for weekly cleaning and operation as provided in instruction booklet. I even leaned it and let it sit 24 hours without use unplugged plugged it back in the next morning. Ran another cleaning in it with the cleaning solution that was provided in my package when it first arrived it ran for 10 minutes and then the on off button and ice button began to flash again it will make two pieces ice then everything starts flashing and it quits. I spent a lot of money almost $300 for this item. Money doesn’t grow on trees and I feel like I need a new machine. I will call the helpline on Monday morning as this happened on the weekend and you’re not open. I would not recommend this product. and by the way, I also did a factory reset as instructed in the instruction booklet still, it does not work.