Silk and SonderReviews of silkandsonder.com

These guys are scammers. They promised my mother they would cancel her subscription and didn't. When she was charged again, for an ENTIRE YEAR of things she has not received yet! They claim they cannot refund her any part of her money. DO NOT SIGN UP WITH THESE PEOPLE.

BUYER BEWARE!!!: I bought a 1 year subscription for my daughter-in-law. When signing up I was unable to get the site to work properly so I called them. They could not get it to work either as a "Gift". I was adamant that it has to work as a gift so SHE would get the mailings-I didn't want to get the shipment and then deliver them to her myself. So they said we should just put it in her name. I asked-what about the auto-renew? This is a ONE time gift. They assured me all would be fine-Well NOT fine - they did what they did to everyone else here-auto renewed and then refused a refund or pro-ration of any kind. I guess that is the only way they can stay in business-they can't count on their product prompting anyone to actually make a conscious decision to renew so they rip people off for an extra year by auto-renews they KNOW the people do not want and must have some legal jargon buried in their site because my Citibank card dispute did not refund.

I have the same complaint as everyone else. I only signed up for 3 months. I never used them & then I was charged for another 3 months. I notified them that I wanted to cancel & that I hadn’t realized that this would auto-renew. By the time they responded with a canned response they sent out another 3 months. They don’t address the problem & they don’t notify you that they are going to charge you like all ethical companies do. You only get canned responses days later that don’t address the problem, I would never recommend this company & so far can’t even get them to cancel my so called subscription that I never signed up for.

If you sign up for a subscription they automatically renew it. There is no reminder, the money is just taken out of your account. You only get an email after it is taken out and they do not refund even on a yearly subscription.

Not worth the money, they don't notify you that it is going to renew and they don't refund your money if you're not happy. Save your money, buy a waaaay thicker journal anywhere for waaaay less.

I purchased on a monthly subscription for a year on 11/29/2023 for $168.68 and they recharged me $263.93 on 11/10/2024. They did not inform me that they were recharging my account for an auto renewal and when I went to cancel they said it was too late but they will cancel it for 11/2025 but could not refund my money. All auto renewals that I’ve had in the past text and at least email to let you know that you will be charged again and give you at least a day to change the order. These calendars are barely worth the old price and definitely NOT worth the new price! $264?! I highly recommend you do not spend your money and look elsewhere.

Auto renew no notice AFTER I contacted them the prior year to cancel my subscription, after which they refused and I tried to change the mailing address which they never responded to. Also, the journals are no where near worth the cost.

Please do not order!! They will suddenly change your subscription to yearly and not let you know! I emailed them to say to please cancel refund and they basically said too bad. Definitely not worth the money!!