SIIL Ostomy™ Life Changer Ostomy ClothingReviews of siilostomy.com

I have ordered 3 times from Siil, twice on Amazon and once through their website. Amazon Orders never came and I eventually was refunded. The third order was through their website and a few hours later I get an email saying the item is out of stock and to choose a replacement. There were none available. My choice is to wait or get a store credit, no option for a refund. Updated 9/3/26 Siil has been in contact and I did receive what I ordered, even after getting a refund through PayPal. The item had already been shipped and they told me to keep it as a gift because of the problems. I changed my review from 1 star to 4 stars based on their customer service and good intent. My wife likes their product so I will probably order again.

Important UPDATE for the original review: I eventually got refunded by PayPal for this order because I couldn't find another way to approach this than through them. Some time after that the products left the warehouse and were delivered and eventually I was able to get proper connection from SIIL Ostomy. They held full accountability for the experience and offered to resolve the issues. MOST IMPORTANTLY: The belts eventually arrived and while the colours aren’t what I originally wanted and ordered, the product itself seems very very good in quality and accurate to what the website describes. I hope they are able to fix some website issues and communication voids so that more people will find these products. ORIGINAL REVIEW: I wish I could tell you about the product I ordered but not possible. I ordered and paid 10€ fee for a quick handling to get a couple of the belts for my father. A day or two later there was a message saying my choices of product weren’t available and I would have to either choose again or wait. Since for the other one there wasn’t even a back in stock date I chose to change the colours to get the belts as quickly as possible. After that, nothing. To my emails I get AI replies saying they’ll get back to me and 24-48hrs but nothing happens. No communication, the order hasn’t left them… Not sure how to approach this next, super disappointed because by this time I could have found something else for my dad but if communication is this bad while the order is still valid I don’t trust my odds of getting refunds for this either. So the product itself might be ok I don’t know but ther ordering experience is absolutely terrible especially considering the specifity of these products, when people need them, they really do need them.

I bought this to Amazon for the purpose of putting it on the front of my bag to protect my intestine from pushing in while I do exercises it laying on my stomach. I guess I didn't read with a fine tube comb because it only comes with 10 sets. Basically one end of the velcro was automatically forever attached to the ostomy protector. The other two for the top and the bottom you pull off a plastic sheet is four on per sheet so two uses. Since I work out three to four times a week trying to get back into exercising. I use six to eight of them. I'll be done with the 10 in 2 weeks approximately. And if you want more of course you approximately $16 in change to buy more. So literally $30 to $40 a month on top of the $30 that you pay for the protector. Remember the velcro is only good until you throw out the bag. Then one side of the velcro goes in the garbage with your bag. The front of my bags are not see-through so they're not plastic. It's a material. Anyway, it's good. It does exactly what I wanted to do, but be prepared if you're reading this and you're getting these for exactly what I'm getting them for or why I got them. You don't have to spend another $30 $40 per month. Unless you go out and buy your own velcro you only need one side of the velcro cuz like I said the other sides forever attached to the protector who cares what it looks like since you're going to throw them out anyway.