Signwin® DisplayReviews of signwindisplay.com

Response from Signwin® DisplayMar 13, 2024

Jovan, we are truly sorry to hear about your recent experience with our service. Your feedback is invaluable to us as we continually strive to improve. Rest assured, we take our customer's feedback seriously and have looked into this matter. Unfortunately, due to the many pickup orders that we have daily, we are unable to locate orders without an order ID number. At this time our pick up process and system works based on order ID numbers primarily. In regards to your other comment, your daughter was crossing our factory although we have an employee only sign on our wall. For her safety, we asked her leave the production area politely. Although we were only following our policy, this does not excuse the way that you or your daughter have been made to feel by this situation. We will definitely discuss this further with our team so that we can work on handling such matters in a more efficient and friendly way. Thank you for bringing this to our attention, and we appreciate your understanding.

Response from Signwin® DisplayFeb 17, 2024

Hi Alexander, we do apologize if your emails or calls were not answered in a prompt and quick manner. Due to a high volume of orders that have been coming in, our team is not able to respond as promptly as we'd typically like. However, we we will strive to do better. Our reviews do mean a lot to us and we'd greatly appreciate it if you could take the time to come back and update your review once your order has been received. :)

Response from Signwin® DisplayJan 26, 2022

Hi Barbara, we're sorry to hear that, but we're happy to know that you did receive your order on time. All of us at SignWin are grateful for your business and wish you success in your upcoming event.

Response from Signwin® DisplayAug 11, 2021

Hi dear, thank you very much for your feedback. We are sorry for the delay in the communication of our customer service due to the excessive order volume of our company recently. We will optimize our user experience based on your comments. Welcome to order again, we will give you a special discount. Best wishes, thanks.

Response from Signwin® DisplayJan 20, 2020

Thank you for your time to leave comments. We are sorry for bring inconvenience. Normally, there will be insturctions came with the booth. But for label, we only attach it when guests request, since some guests are not allow to do that. We will take your opinion into consideration, then further improve our service.

Response from Signwin® DisplayDec 5, 2019

Thank you comments. There should be something misunderstand for the shipping fee. For the lights, we normally ship together, but sometimes, it is out of stock and we have to ship from another warehouse. We are sorry for bring inconvenience. We will pay attention to the later.

Response from Signwin® DisplayDec 31, 2019

Thank you comments. We will try our best to solve your problem. Hope you understand, we just printed out according to the image you provided, if you don't like that, please provide high quality image to print.

Response from Signwin® DisplayApr 12, 2019

Dear Jacob, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better. Please feel free reach out to [email protected] with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.