Austin M.
So far so good
I haven’t received my product yet, but customer service so far has been excellent!

When it comes to capturing attention, building customer loyalty, and reinforcing your brand (Your signature), Signature Pins is A Name You Can Trust. We’re not one of those fly-by-night Lapel Pin companies that are here one day and gone the next. Signature Pins has been around since 2000. We’ve established ourselves as a trusted resource for exceptional, custom lapel pins
Signature Pins (signaturepins.com) has 332 customer reviews on Five Star Index, with an average rating of 4.9 out of 5.
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Sales & Marketing · St. Petersburg, Florida
Excellent

Sales & Marketing · Oviedo, Florida
Excellent

Sales & Marketing · North Miami Beach, Florida
Excellent
Sales & Marketing · Lakeland, Florida
Excellent
332 approved reviews, newest moderated first
Austin M.
I haven’t received my product yet, but customer service so far has been excellent!
Paul S M.
Awesome website. Amazing ability to fulfill my order.
Ron J.
Terrible customer service. The package arrived and ups required $262 in import fees. Signature Pins assured me that they would contact UPS and sort out the issue. UPS attempted deliver 3 times and every time they wanted the import free paid. I never received my order and it missed the event that I needed them for. I have paid for them and not received them. Find another vendor!
Response from Signature PinsJun 22, 2020
We're very sorry that there was an issue delivering your order. As soon as you let us know that the package was incorrectly sent COD (with an amount due for import fees), we contacted our UPS rep immediately and instructed them to correct the paperwork and reattempt delivery. Our UPS rep said it would be taken care of and redelivered. Another delivery attempt was made and UPS's paperwork was still incorrect. We went above our rep's head this time and contacted the head of UPS for our area about the error a second time to help to clear this matter up quickly, since we knew you needed your lapel pins delivered in time for an event and. Our rep confirmed that the problem would be handled. Unfortunately, UPS was not able to locate and fix the package in time, so we processed a full refund for your order to your original payment method. When UPS locates your package, we will have it delivered free of charge.
Fort Worth Aces 8u - Carlos F.
Amazing customer service!!
Gay Men's Chorus of South Florida - Michael V.
Great response to all questions throughout the process. Tammy was very helpful. Looking forward to receiving the pins.
Attaways Trophies - Jon J.
Quick answers and responses. Excellent customer service. Great prices, too!
Stephen B.
Sig Pins -- always great product and great service.
Red River Valley Honors Camp - Henri J. P.
We have used Signature Pins for the past 13 years and they have always provided great service, products, and prices. This year there were several errors on the quote so you have to verify but they promptly took care of it.