Signature PinsReviews of signaturepins.com

While everything leading up to our receiving of the pins was great, I will never use signature pins again. We were promised a date and the pins arrived a week later, well into our Nationals tournament. The girls missed a vital part of their tournament and our team was out $1300 and now we are left with 400 pins. There was no refund, just a discount for future use offered. We were told we could change shipping address and reroute. We attempted they wouldn’t overnight so we wouldn’t have received the pins at nationals until we were done playing. Highly disappointed with this company.

Received a quote, reviewed the proof, and paid for the order. Then a month later I was contacted that THEY sent the wrong price. They informed me that it was incorrect and the remaining balance would need to be paid. I asked why they will not honor a quote THEY provided me. No answer to my question. Offered a refund and an "our bad" apology. Bad business practices right there.

Terrible customer service. The package arrived and ups required $262 in import fees. Signature Pins assured me that they would contact UPS and sort out the issue. UPS attempted deliver 3 times and every time they wanted the import free paid. I never received my order and it missed the event that I needed them for. I have paid for them and not received them. Find another vendor!

Pins are yet to arrive and a week late so they messed up our sale. They also don't answer the phone.