Signature HardwareReviews of signaturehardware.com

This company is an absolute nightmare. I ordered a duvet cover, after 2 weeks I hadn't received and had no communication from them either. I managed to find their WhatsApp and messaged them. They told me the package was due to be dispatched yet another week later!! At least 3 week delivery for a duvet cover!!! No thanks!!... Cancelled order because there was no apology, no communication regarding delay of item and their attitude via WhatsApp was the worst customer service I've come across in a very long time. Don't waste your time with this company they are terrible.

Ordered sinks in may they were scheduled to arrive in June then changed to back ordered to July 23 then on July 23 they delayed it to July 31 then promised it for sure would be there July 31 then on 8/2 they changed it to for sure august 9th have lost all trust with this company will be ordering sinks from another vendor don’t rely on they if you need anything on time they communicate and make promises just don’t deliver timely

Ordered a pair of bath sheets 2 months ago, money taken straight away from my bank and NO confirmation e-mail received so no order number! STILL WAITING for the towels! DO NOT buy anything from this Company!!!

Can’t contact this company at all, even though I have used the e mail address given, and the customer service team on the phone, is non exsistant. I could send the item back, but why should I have to foot the postage when the item is not as described

I have been trying to contact this company but the message box is always full, this obviously makes me suspicious. I will give them three more days then I will have to contact my credit card company for a refund. I wish I had looked at the reviews before ordering. I might get my grandson to go and see just what kind of business is being run from this address.

The feather duvet is the product that should not be on sale. The feather is out not in the blanket. I wake up daily and looking like sleeping with hens! Same my son, as I have purchased 2 duvets. The seller is claiming that has same duvets and maybe only one or two feathers come out and that cannot be true! Other buyers have similar experience. My flat is full of tiny feathers, my nights are nightmare because once the feathers come out of duvet, they find the way in to your pyjamas and are itching you all night! Please do not buy feather duvets. They have used wrong fabric. My mum used to sew feather blankets and for that must be a special fabric that lets through only air, nothing else. , or double fabric. I have requested refund so I can buy my duvets elsewhere. I am yet to receive a reply.

Bought a pull toilet for over $1,000 from Signature Hardware. Nicely installed by our Plummer although he complained of no instructions. The toilet is very very loud. It is loud because there is no top to the water reservoir. They don’t sell tops. They will not take returns. Very disappointed.

I ordered a relatively expensive shower head in which many of the water ports wouldn’t release any water. I asked about an exchange and the fact that I discovered the water ports weren’t working means that I installed and they won’t take returns so I have a faulty shower head that I can’t get a refund on