Signature Hardware Reviews | Read Customer Reviews of signaturehardware.com

Signature Hardware Reviews | Read Customer Reviews of signaturehardware.com

Signature Hardware reviews

Showing 27 reviews with 1 star · Clear filters

Lucy G.
Jan 9, 2022
DO NOT BUY!!
Ordered an item on the 11th of December, it never arrived, couldn't get a response from anyone, finally they got in touch on the 21st of December and said they would send it by 24parcel force, it's the 9th of January and I still have had no item and no refund so I'm down 40 odd quid. Do not buy from this company, they don't know how too run a business.
Response from Signature HardwareMar 20, 2023
Hello Lucy, Please share your review comments on another company site. This site is for Signature Hardware reviews and I don't believe this review is meant for our company. Thank you! JA
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C S.
Dec 28, 2021
Absolutely shocking company
Absolutely shocking company, ordered goods and no delivery came. When I emailed I received a response full of personal information about the directors. This company should not be trading. Like many I didn’t read reviews.
Response from Signature HardwareMar 20, 2023
Hello C S, I believe you have shared your comments on the incorrect company page. This is the Signature Hardware company page and we do not trade. And, also, our company would never share personal information about our directors. Thank you! JA
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Alison G.
Dec 27, 2021
Got half my order 15 days after I ordered. awful company! Do Not Trust!
ordered duvet set and a fitted sheet. Looks like I was fairly lucky as I received my duvet set but NO fitted sheet that was paid for! Sent 2 emails, And a message through messenger and WhatsApp. No response! Duvet set not the best quality! Will be contacting my credit card company as it was paid for with my credit card. Awful .. made the mistake of not checking the reviews before I ordered!
Response from Signature HardwareMar 20, 2023
Hello Alison, I believe you have accidentally posted your review on an incorrect company page as our company, Signature Hardware, does not sell duvet sets or fitted sheets. So sorry you are having trouble with your order, but unfortunately we cannot help you here. Thank you, JA
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Dianne C.
Dec 23, 2021
Returned bedding on 12th November…
Returned bedding on 12th November tracked as received by company 15th November. Still no refund. Would not recommend. Duvet set was not great quality. Disappointed.
Response from Signature HardwareMar 20, 2023
Hello Dianne, I believe you have accidentally posted your review on the incorrect company page as our company, Signature Hardware, does not sell duvet sets. So sorry you are having trouble with your order, but unfortunately we cannot help you here. Thank you, JA
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M C.
Dec 22, 2021
Atrocious service
Well, basically ordered bedding 9 days ago sent messages no response. They taken the money, and they say delivery in 3 to 5 days, complete nonsense furthermore they say customer promise basically give good service well that’s in my opinion not true neither. As other people have said don’t buy from them the service is poor, appalling, atrocious, abysmal, and no numbers to call…. Seriously!!!
Response from Signature HardwareMar 20, 2023
Hello M Chughtai, So sorry you are having trouble with your order. Are you able to share additional details? Our customer service is top notch and I'm wondering if you are referring to an order from Signature Hardware? If yes, please advise so I can get you the help you need. Thank you, JA
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Customer
Dec 20, 2021
I ordered a pillow from this company
I ordered a pillow from this company, never received an order confirmation but they took my money straight away Because I have no order number the online chat doesn't work No telephone number to call ABSOLUTE NIGHTMARE- THIS IS NOT HOW YOU RUN A BUSINESS **DO NOT BUY FROM THIS COMPANY ** Yes you did sell the memory foam contour pillow How come it's taken you so long to reply- were you waiting until you no longer sold pillows Just look at your company's reviews- they speak for themselves
Response from Signature HardwareMar 20, 2023
Hello Customer 6, I believe you have accidentally posted your review on the incorrect company page as our company, Signature Hardware, does not sell pillows. So sorry you are having trouble with your order, but unfortunately we cannot help you here. Thank you, JA
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Tessa C.
Dec 9, 2021
Absolutely terrible!!!
Oh dear I wish i had read trust pilot reviews before I used this company. I placed an order and paid for next day delivery on 29 November - 12 days later and it still hasn’t arrived. Nobody answers emails and can’t find phone number. Do not use this website!!!!!
Response from Signature HardwareMar 20, 2023
Hello Tessa, So sorry you are having trouble with your order. Are you able to share additional details? Our customer service is top notch and I'm wondering if you are referring to an order from Signature Hardware? If yes, please advise so I can get you the help you need. Also, our phone number and customer relations email is listed on our website. Thank you, JA
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Julie H.
Nov 9, 2021
Absolute nightmare would never buy off…
Absolute nightmare would never buy off them again after sending me the wrong size item , Iv emailed so many times they reply month later but just don’t get me anywhere asking same questions order number when they’ve had it all all in many many emails from me . so disappointed what a absolute waste of time, never again I’d never recommend this company very bad customer service
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