Kristen R.
I have not heard back from my question…
I have not heard back from my question I sent.

At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
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Investments & Wealth · The Woodlands, Texas
Excellent
109 approved reviews, newest moderated first
Kristen R.
I have not heard back from my question I sent.
Christopher R.
Every time I have had any issues with my merchant account, one call and it is fixed.
David Tai C.
Easy applications
James G.
Working With Signa pay Compliance is a Pain. Scan after scan after scan. Trying ti issue Refunds to Customer is a Joke! You need to talk to Tech Support. Signapay does not respond to email. Tech support is weak at best! Seem to have marginal tech employees. Avoid if you have other choices.
Response from SignaPayMar 7, 2025
We apologies for your diffculties with refunds to your customers, we take customer support very serious here at Signapay. We will look into this situation and make any correction deemed necessary, thank you for your feedback.
William B.
Very disappointed.
Response from SignaPayMar 10, 2025
Please reach out to our custom service department. They have been trying to contact you to handle your issue. We are very concerned when a merchant has any issues. Thank you.
Taylor T.
It’s beyond difficult to change my banking information and I’m just going to close my account. Horrible service
Melinda S.
good customer service
Response from SignaPayFeb 17, 2025
Thank you for the response, we always strive to provide excellant customer service.
Larry D.
We have waited for 2 months now trying to get our daily reports emailed to us. Originally we received these, but no longer do. And we have made numerous requests for this change