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SignaPay Reviews | Read Customer Reviews of signapay.com

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Money & Insurance
Investments & Wealth
SignaPay

SignaPayReviews of signapay.com

3.3109 reviews
Investments & Wealth
4100 West Royal Lane, Suite 150, Irving, Texas

Call Directions Website

SignaPay3.3

Reviews109 About Contact

Overall score

3.3 out of 5

Average

Average of 109 reviews

Distribution

5★49%
4★5%
3★5%
2★8%
1★34%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(800) 944-1399
signapay.com
[email protected]
4100 West Royal Lane, Suite 150Irving, TX 75063

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About SignaPay

At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.

SignaPay (signapay.com) has 109 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.

Also known as: signapay.com
Website: signapay.com
Category: Investments & Wealth
Location: Irving, Texas
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 30% of reviews.
Latest: Most recent review: July 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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SignaPay reviews

Showing 9 reviews with 2 stars · Clear filters

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Kenneth C.
Oct 8, 2025
I haven't heard back from you…
I haven't heard back from you concerning my last experience with logging into your site. ¯\_(ツ)_/¯
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James W.
Jul 16, 2025
Unexpected price increase
I am not a fan of the increase in price. My fee went up 66.6% without much warning.
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Brooke K.
May 29, 2025
I am still waiting for someone to get…
I am still waiting for someone to get back to me to assit me with my log in info to get my statements
Report
Manuel De H.
May 28, 2025
got a new machine and you guys cant set…
got a new machine and you guys cant set it up i need someone to help me on this matter
Report
Larry D.
Feb 7, 2025
Daily reports
We have waited for 2 months now trying to get our daily reports emailed to us. Originally we received these, but no longer do. And we have made numerous requests for this change
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Cherie V.
Jun 15, 2024
It took three days to get this done…
It took three days to get this done because of miscommunication.
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Anne K.
May 17, 2024
Even though you knew the system had an…
Even though you knew the system had an issue with deposits, you did not inform your customers until after I had been on the phone for over an hour. The problem is still not solved, but communication is essential to business.
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Strategic Bank Card S.
Mar 14, 2024
!!!New accounts take 1 week
!!!New accounts take 1 week !!!!Manager lacked communication with ISO or not even email back when we have a questions . !!!!!! SAM application was too old to used underwriting rejected it !!!!!!!!! Prices list terminals cost to ISO did not provide
Response from SignaPayMar 18, 2024
Please contact our Partner Services team at [email protected] so we can assist you with setting up new accounts. Our ISO Support Team is here to help you board merchants quickly and efficiently.
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