Kenneth C.
I haven't heard back from you…
I haven't heard back from you concerning my last experience with logging into your site. ¯\_(ツ)_/¯

At SignaPay our Merchants and Partners are more than just numbers, they are people. People striving to carve out a piece of the marketplace and build a better life for themselves and their loved ones. We understand that in managing their money, we are also managing their lives, and strive every day to provide the dedicated service and protection needed to make credit card processing the least stressful part of their day. Our mantra is simple: "Make it Easy". Easy to get your processing application approved, easy to see your revenue, easy to stop fraud, easy to get your equipment fixed - whatever it is, we make it easy for the customer so that they can be empowered to grow their business.
SignaPay (signapay.com) has 109 customer reviews on Five Star Index, with an average rating of 3.3 out of 5.
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Investments & Wealth · Austin, Texas
Excellent
Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · Austin, Texas
Excellent

Investments & Wealth · The Woodlands, Texas
Excellent
109 approved reviews, newest moderated first
Kenneth C.
I haven't heard back from you concerning my last experience with logging into your site. ¯\_(ツ)_/¯
Haru S.
I reached out to Signapay support with a question. One of the support team members, Emmanuel Fiorentino, responded promptly, providing me with the proper assistance. Thank you!
Kevin R.
I worked for SignaPay for 17 days under the supervision of Manager Marco and Owner Joe. Despite fulfilling my responsibilities as a sales agent, I was informed that I would not be paid my basic salary. The reason provided was that one of my clients, a food truck/catering business I signed, was flagged by the risk department for running high-ticket transactions. However, my role was strictly to source clients, collect legal documentation, and submit those documents to underwriting for approval. Once underwriting approved the account, I had no control over how the client operated their business or processed payments. Owner Joe sent me text messages accusing me of being involved with the client’s activity, threatening to place me on the MATCH list to damage my career and prevent me from working in the industry again. These accusations are false, defamatory, and retaliatory. I have retained copies of all relevant communications as proof. Despite having a valid contract entitling me to my salary, I have not been paid my two weeks’ wages in the amount of $2,500. This is a significant sum to me and my family, and withholding it is both unlawful and unethical. Since SignaPay has refused to pay me, I have no choice but to pursue legal action to recover my wages. I am fully prepared to present my evidence, including written communications from Joe, to demonstrate their bad faith actions and breach of contract.
Jared S.
thank you for all your help today
Steven
I was a SignaPay client for over 10 years and spent thousands of dollars with them. When it came time to close my account, they charged me a $495 cancellation fee and left the possibility of a waiver up to the discretion of the buyer of my business (if they take over my account they wave the fee) — who has already set up their own merchant account under a new legal entity. After a decade of loyalty, I find it extremely disappointing that SignaPay would treat a long-standing client this way. To me, this looks like nothing more than squeezing out a last few dollars rather than valuing customer relationships. If $495 is worth more to them than retaining clients and maintaining their reputation, then so be it — but I will never use SignaPay again and will advise others to avoid them as well.
Happy Tails K.
The tech told me that they cannot see if my ex-partner has access to my account. I pay a lot for this system and should be able to expel someone who has access to my information.
Mike C.
Easy to use. Simple and reliable.
Harvey J.
It was easy to do and instructions with great thank you.