SignalhireReviews of signalhire.com

I work for a construction firm and I have to look for contractor contacts. This tool does a good job. For my company the price is not much, but I think it is expensive for small companies.

poor service

SignalHire has the worst customer service. They kept charging my credit card the annual membership fee until it went through, despite my credit card company declining the charge. Signal Hire charged again and it went through on a Friday. When I found out the next Monday that they had charged me the $497 annual fee, I contacted my credit card company to dispute the charge, and e-mailed their customer service to tell them I wanted an immediate refund and cancellation. I had lost my job the previous year and so any e-mails they sent me for notifications went to an e-mail I couldn't access. When I went to my account with them to remove the payment info, I couldn't access the payment info because they wanted to send a security key to my e-mail address first (which I couldn't access because I didn't work for that company). When I tried to call SignalHire there was no person answering the phone. The only option was to leave a voicemail after pressing a number. So being unable to change my e-mail, I never received any renewal notifications and I was unable to change my e-mail nor access the billing information. When I explained by e-mail to them what happened and now three business days after being charged that I wanted a full and immediate refund, the woman told me that THEY WERE UNABLE TO ISSUE ME A REFUND after a card has been charged successfully!!! And second, that they had cancelled my subscription immediately as I had asked!!! So in one sense yes, I am glad it was cancelled because I didn't want to renew it and I had no use for it, but does it make sense to insist on charging for a full year of a subscription to a service and then not provide the service??? And the idea of being unable, more like unwilling. Most companies would provice a full refund especially if it is close to the renewal day, if you didn't receive the notifications of it coming up, if you were unable to access your e-mail, change the payment info, or speak to a live person. And if a company is greedy, they would at the very least provide a partial refund based on the number of days you waited to cancel a subscription. But SignnalHire claimed it was impossible to issue me any refund whatsoever when I was unable to talk with a person, had my credit card company already deny them, my e-mail was inaccessible, and I contacted them the next business day after they had successfully obtained a renewal to cancel it! This speaks of the poor quality of customer service and complete lack of having a system that is user friendly. I told them I would inform those I know how they make it very difficult to cancel with them, and that they insist on charging someone for the year ahead when they will be providing ZERO Services. Thanks again,

They create a profile with your information without your awareness nore consent. Some of it are even wrong and misleading which makes it more counterproductive in connecting me professionaly with headhunters. I do recognize some of information I posted in my job profile like LinkedIn were here, but they mixed up a lot of information with the companies I worked in and even linked me to individuals and companies I never even worked with. I am unsure what algorithm or what process made this happen. The opt-out or correction options with your data are also not very accessible since the only option for that to work is to communicate with your work/business email. They already posted an incorrect email and contact number in the misleading 'profile' in my name that they made so it is all the more suspicious why they still ask for your business email. Regardless if the site would be very good in establishing effective professional connections, take heavy caution if you would engage professionally with signalhire.com especially with very supicious practices such as this. This would do more harm than good in your professional career or business.

Unable to have them delete my fake profile the good reviews stating the accuracy of info and validity of this company must be their dishonest employees. My info is now pulling up on their website with fake email and fake phone number and false information about my job history - a fake entry for a current job that ties to the fake email. SCAM.

Took and uses my info without permission

This handy extension can extract anyone's contact details, including real-life phone numbers, emails and backlinks to private social media accounts.

Signalhire the accuracy is so low it's unbelievable. Most of the time you get dead/fake or guessed emails. It's a huge waste of time while you are paying .ask for refund,the after-sales service attitude also bad.you pay but you did not get anything,an awful using expereience with this scumbag company.