I've been waiting for 5 days for my withdrawal but still nothing I am very disappointed of this website
Day 6 and still nothing I still haven't received my withdrawal
Response from SidepotAug 14, 2026
Hi Mannymanny,
Thank you for reaching out and we truly appreciate your patience. We understand how important it is to have things processed in a timely manner and we'd love to get this looked into for you right away. Please don't hesitate to reach out so we can get this taken care of!
As Trustpilot is a public forum, we're unable to discuss account-specific information here. Please email us at [email protected] so our team can review your account and assist you directly.
Thank you,
Sidepot Support
KJ
Ken J.
Having issues with redemption
Having issues with redemption. They notified me that my redemption was sent and would be in my account the following day but my bank said there was no deposit sent. Now im wondering if my new redemption that's in queue will even post. Will update my review if this issue is fixed.
Response from SidepotAug 14, 2026
Hi Ken,
Thank you for letting us know and we appreciate your patience while waiting on this. We completely understand how important your redemption is and we want to make sure everything gets sorted out properly for you. We'd love to take a closer look and get this resolved as smoothly as possible!
As Trustpilot is a public forum, we're unable to discuss account-specific information here. Please email us at [email protected] so our team can review your account and assist you directly.
Thank you,
Sidepot Support
CA
CaptainXtraLoud
Scam tournaments
I used to love this place they pay out in less than a day it's was really great but
Today I joined a tournament they have an evoplay tournament today, I joined the tournament, it said I joined the tournament, I click on a game to play for the tournament, I bet over f****** $150 damn dollars on the damn tournament just to go back to see where I ranked and it says joint tournament like I wasn't apart of the tournament, yes the f*** I was, it made me rejoin and then I have 0 points towards the tournament, I try to bring it up to customer support, oh weirdly they don't even work on The Day that they are holding a tournament, they'll be back tomorrow when the tournament's over, how freaking convenient
And this is the second tournament they've effed me over on I've won a tournament about three four months ago but I never received anything and weirdly the tournament wasn't no longer a part of my previously played tournaments the tournaments are just a freaking scam to get people to spend bunch of money and then no one ever wins or if they do it's definitely not the people who should
(Update number 1)
Weird how your response here is different than the response you've already emailed me you've already told me that multiple people have said this and that y'all were looking into it but nothing was going to come of it basically so don't put on a show for everybody who can see the review and act like you're doing something when in fact you don't give a f***, there's already an email conversation between us, in no way shape or form would I need to create another email conversation for you to be able to do what you already not doing
Response from SidepotJul 28, 2026
Hi there,
First, thank you for being a loyal player, and I'm genuinely sorry this tournament experience didn't reflect the Sidepot you've come to enjoy. Reading that your entry and points didn't register the way they should have is exactly the kind of thing we want to hear about, because it's not the experience we want any player to have.
I'd really like the chance to look into what happened with your tournament entry personally and make sure you're taken care of. Please contact us directly at [email protected] and reference this review, and a member of our team will personally look into your tournament entry and assist you further.
We appreciate you giving us the opportunity to make this right.
Sidepot Support
BI
Billee
Return to player (RTP) is nonexistent
Loss after loss after loss has been my experience here. I have made deposit after deposit over the past couple years and only one small win..Their RTP is nonexistent. The deposit bonuses look great and lure you in but what good are they if al you do is lose. Do not fall for the deposit bonus. I have nothing good to say about this one. They need to be shut down.
Response from SidepotJul 28, 2026
Hi Billee,
Thank you for taking the time to share your feedback. We value hearing from our players and would appreciate the opportunity to review your experience further. We are always making updates and improvements to the platform and would love the chance to take a closer look at your account.
Please reach out to us at [email protected], and our team will be happy to assist you.
Thank you,
Sidepot Support
CF
Carlos F.
I would give this casino 0 stars if…
I would give this casino 0 stars if that were possible.
I spent over two weeks trying to withdraw a $700 payment, but it never happened. Every time I contacted support, I received a different excuse and no real solution. Eventually, I continued playing and ended up losing the funds.
To make matters worse, my account was suddenly closed, which I suspect was because of my repeated complaints about the withdrawal issue.
In my experience, this is not a serious or trustworthy online casino. I regularly play at other online casinos, such as SportsBetting and MyBookie, and I have never had any problems receiving my withdrawals.
Based on my experience, I would not recommend this platform.
Response from SidepotJul 7, 2026
Hi Carlos,
Thank you for sharing your experience with us. We understand your frustration and would appreciate the opportunity to take another look at your account. Since your experience, we've completed several updates and improvements to our platform and would love the chance to review everything further.
As Trustpilot is a public forum, we're unable to discuss account-specific information here. Please email us at [email protected], and our team will be happy to assist you.
Thank you,
Sidepot Support
AV
Ariel V.
Don't not play sidepot I won 400 off of…
Don't not play sidepot I won 400 off of 20¢ that they give you every 6 hours so I went to message them to see about what's the hold on up on my redemption and they deleted my account and said they not going to give my money please don't waste your time with these scammers
Response from SidepotJul 7, 2026
Hi Ariel,
Thank you for sharing your feedback. We'd appreciate the opportunity to review your experience and look into your account. We've recently introduced several updates and enhancements to the platform and would love the opportunity to assist you further.
Since Trustpilot is a public forum, we're unable to discuss account-specific information here. Please email us at [email protected], and our team will be happy to help.
Thank you,
Sidepot Support
JF
Jessica F.
Never- ending pending( pun intended)
Oh my God . About to be starting week 3 of a pending redemtion. This is just crazy. They use aeropay and aeropay says my account is hooked to them but Sidepot hasnt put in for any redemtion or winnings to this account.
Response from SidepotJul 7, 2026
Hi Jessica,
Thank you for taking the time to let us know about your experience. We understand how frustrating redemption delays can be and would appreciate the opportunity to review your account. We've also completed several improvements to the platform since then and would be happy to assist you further.
As Trustpilot is a public forum, we're unable to discuss account-specific information here. Please contact us at [email protected], and our team will be glad to help.
Thank you,
Sidepot Support
SC
Shawnta C.
I cant seem to get verified
I cant seem to get verified, well it veefied me, after submitting documents amd then gives me an error. I have emailed for 6 days with no response and its just awful customer service
Response from SidepotJul 7, 2026
Hi Shawnta,
Thank you for sharing your experience. We're sorry to hear you've had trouble with the verification process. Since then, we've made several updates and improvements across the platform and would appreciate the opportunity to review your account and assist you directly.
Since Trustpilot is a public forum, we're unable to discuss account details here. Please email us at [email protected] so we can take a closer look for you.
Thank you,
Sidepot Support
