BP S.
I was ghosted
I made an appointment, sent pictures as requested and then was ghosted. Nobody showed up, did not respond to text or returned my phone call.

Welcome to Shutter Solutions of Houston, where honesty, quality craftsmanship, and affordability come together to create stunning interior shutters tailored for your home. With over 20 years of experience, we have helped hundreds of homeowners transform their spaces with custom plantation shutters designed for style, durability, and functionality—all at fair and transparent pricing.Whether you need faux wood, basswood, or poly shutters, our team specializes in crafting high-quality window treatments to suit every décor. We also offer arches and door shutters, ensuring that every window—no matter the shape or size—gets the perfect fit. Best of all, our shutters are made right here in Houston, TX, giving you quick turnaround times without sacrificing quality.At Shutter Solutions of Houston, we believe in making the process simple and stress-free, which is why we offer instant quotes over the phone—no waiting, no surprises. We’re not just about new shutters—we also repair and restore them! From broken louvers and center rod replacements to staple fixes, repainting, reinstallation, and magnet replacements, we keep your shutters looking and working like new.Choosing the right shutters should be easy, and that’s why we provide a free in-home consultation, bringing samples, taking precise measurements, and offering expert guidance.Looking to upgrade your window treatments? Call us today for an instant quote and schedule your FREE consultation—let’s transform your home with stunning shutters!
Shutter Solutions of Houston (shuttersolutions-houston.com) has 12 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Showing 2 reviews with 1 star · Clear filters
BP S.
I made an appointment, sent pictures as requested and then was ghosted. Nobody showed up, did not respond to text or returned my phone call.
Brenda W.
I did not purchase anything because no one ever called me back or even set an appointment. I would give 0 stars if I could, but that was not an option.
Response from Shutter Solutions of HoustonNov 28, 2025
Hello Brenda, We apologize for the experience you had. It’s never acceptable for a call or appointment request to go unanswered, and we understand how frustrating that must have been. Your time is valuable, and we regret that we did not meet your expectations. If you’re open to giving us another chance, we’d love the opportunity to personally assist you and provide the level of service you deserve. Please reach out to us directly at 281-866-4660, and we’ll make sure your request is handled.