Shred NationsReviews of shrednations.com

Response from Shred NationsFeb 20, 2017

We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (800) 747-3365 or email us at [email protected]. Again, we apologize for the bad experience.

Response from Shred NationsFeb 20, 2017

We're sorry that you had a bad experience with Shred Nations. Unfortunately we work with a network of contractors throughout the nation. Though our network is generally highly responsive, sometimes this can happen. We would love to get to the bottom of this on your behalf. Please give us a call at (800) 747-3365 or email us at [email protected]. Again, we apologize for the bad experience.

Response from Shred NationsJul 9, 2015

Dear Jeffrey - We have reached out to the two local document destruction partners in your area who were originally notified to contact you and have asked them to follow up with your request for service. We apologize that the response was not quicker, as we pride ourselves on offering speedy contact from our local providers. You might want to check your inbox as many of our shredding partners will endeavor to contact you by email as well as by phone. If you have not heard back by mid-day, please contact me directly and I will continue to follow up on your behalf. Thank you for your valuable feedback as it allows us to correct these types of issues promptly. Best regards, Erik Larsen Shred Nations Customer Care 800-747-3365 x214

Response from Shred NationsJun 23, 2015

Dear Steve - Thank you for taking my call today. I am sorry that our local provider cannot accommodate you this Friday for your document destruction needs. We are working to find you a solution. We appreciate the feedback as it gives us a chance to offer the customer service we are known for in the industry. Please feel free to revisit this Star-Review if we are able to solve this issue. We will contact you immediately if we can find an alternative. Sincerely, The Shred Nations Customer Care Team 800-747-3365

Response from Shred NationsJun 15, 2015

Dear Ricardo, We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you. Thank you again for your valuable feedback. Sincerely, The Shred Nations Customer Service Team 800-747-3365

Response from Shred NationsJun 10, 2015

Dear Karen, We apologize that you did not hear from our local shredding service provider to schedule service. I have shared your feedback with our shredding partner in your area, and have personally encouraged them to respond to inquiries with urgency and to follow up on this matter. We understand that the timely shredding of your sensitive documents is very important to both you and Shred Nations. When our local partners drop the ball, it reflects poorly on us. We appreciate you letting us know about this. If you still have a shredding need, we'd appreciate a second chance to service you. Thank you again for your valuable feedback. Sincerely, The Shred Nations Customer Service Team 800-747-3365