Shred NationsReviews of shrednations.com

Shred Nations reviews

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John B.
Dec 22, 2014
Took 3 days to get a call back
With no call back - went with another company.
Response from Shred NationsDec 30, 2014
Dear John, I apologize that you had a less than satisfactory experience with Shred Nations. We do our best to reach our customers quickly, because we understand that urgency of shredding of sensitive documents. As you mentioned, when we finally reached you to confirm the specifics of your shredding needs, the job had already been completed by another vendor. We take your feedback seriously and are striving to improve our process. Sincerely, The Shred Nations Customer Service Team 800-747-3365
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Jessica S.
Dec 22, 2014
Never recieved a call from anyone
When I originally submitted the request, I was contacted immediately by you informing me that there were three companies within the area that would be available to complete the job I was inquiring about. I did not receive one call from all three companies so I unfortunately I can't give a good review.
Response from Shred NationsDec 30, 2014
Dear Jessica, I'm apologize that our local shredding providers did not connect with you. We are working to improve our service, and your feedback is very important. We have spoken with all three local shredders and have assurances that they will try harder to connect in the future. If you still have a shredding need, we'd appreciate a second chance to service you. Sincerely, The Shred Nations Customer Service Team 800-747-3365
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