Shred NationsReviews of shrednations.com

Response from Shred NationsDec 30, 2014

Dear Cameron, I apologize that our local shredding provider did not connect with you personally. We are working to improve our service, and your feedback is quite valuable. We have spoken with the shredding provider in your area and have assurances that he will try harder to connect in the future. If you still have a shredding need, we'd appreciate a second chance to service you. Sincerely, The Shred Nations Customer Service Team 800-747-3365

Response from Shred NationsDec 30, 2014

Dear Michael, Thank you for your feedback. We are sorry that no one in your local market contacted you about your shredding needs. It's unfortunate that two months went by before we learned of this problem. Our goal is to follow up immediately, and resolve to correct the problem as quickly as possible. Sincerely, The Shred Nations Customer Service Team 800-747-3365

Response from Shred NationsDec 30, 2014

Dear Shauna, We understand and applaud your desire to safely and securely shred your sensitive documents. Shred Nations offers a wide range of solutions, at varying costs. One secure option is to have a mobile shredding truck come to you and shred while you watch. However, there is a cost to having an expensive truck with a uniformed driver travel to your location -- be it at your business or at your home. A less expensive option is to use a drop off facility, where the shredding is stored in a locked bin and shredded on a predetermined schedule. We hope that you found a solution that worked for you. Sincerely, The Shred Nations Customer Service Team 800-747-3365

Response from Shred NationsJan 14, 2015

To Whom It May Concern: We apologize that our local shredding provider was unable to connect with you by phone. We are working to improve our service, and your feedback is quite valuable. We have spoken with the shredding provider in your area and have assurances that he will try harder to connect in the future. If you still have a shredding need, we'd appreciate a second chance to service you. Sincerely, The Shred Nations Customer Service Team 800-747-3365

Response from Shred NationsDec 30, 2014

Josie, Thanks you for taking my call on Friday. We are working to get a second quote for you from a local shredding provider so that you can move forward with your shredding project. We understand how important it is to get this job done as safely and securely as possible. Sincerely, The Shred Nations Customer Service Team 800-747-3365

Response from Shred NationsDec 22, 2014

Hello Cathy, We are sorry to hear that our contractors were not able to reach you. We would love the opportunity to earn your business. If there is anything else that we can do please feel free to call us at (800) 747-3365 or e-mail us at [email protected].

Response from Shred NationsDec 22, 2014

Hello Patrice, We are sorry to hear that our contractors were not able to reach you. We would love the opportunity to earn your business in the future if the need arises. We looked through our records and have removed your e-mail manually from our records. If there is anything else that we can do please feel free to call us at (800) 747-3365 or e-mail us at [email protected].

Response from Shred NationsDec 22, 2014

Ben, We would love to hear more about your experience. We are emailing you to see if we can correct the situation immediately. Shred Nations