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Misleading, indeed.
While Shred Nations may lead you to believe that they are a shredding company looking forward to service you, they're actually just looking forward to you giving up your information so they can ship you as a lead to their partner nearest you--partner companies that may or may not have the same shredding practices that Shred Nations preaches and promotes on their website. So I went with their process... unexpectedly had some random company contact me, and figured it would be fine. I explained my company needs: on-site shredding and *WITNESSED* by an authorized member of the company. And I was shocked when I later found out that a member from this shredding company came, helped themselves into one of our offices, took the bin for shredding, and left *WITHOUT* waiting for someone to witness the shredding!!! Imagine this for your business. Someone just walks in and takes your documents. You'd have them arrested for theft. I talked with the company owner, and he wouldn't even have the truck come back for us to witness the shredding. You wouldn't be too happy, would you? Neither were we, and needless to say, I directly sought out a local company (using Google) and I wouldn't recommend anyone to Shred Nations. It's not worth the liability for your business, especially if your company had previous experience with internal espionage!
Response from Shred NationsMar 8, 2016
Hello, We apologize that you felt our service was misleading. Our goal is to provide the customer power by giving them multiple options when it comes to shredding in a given geographic. In addition, the most important thing to us is customer satisfaction. It sounds like things could have been handled much better. We would love to discuss the matter further at your convenience and rectify the situation in any way possible. Please feel free to give us a call at anytime to discuss. The Shred Nations Customer Service Team (800) 747-3365