ShowZStore.comReviews of showzstore.com

Placed an order and never received any information regarding shipping. After 25 days of nothing I emailed them four times and still never received an answer. On the fifth email they replied and hour after my email informing me of that the order was canceled with no reason at all. I urge anyone who thinks of buying from this small company to avoid the headaches and go through eBay or another company. Half of the emails they have on their website do not even work. I believe this is an extremely small disorganized and unprofessional company ran by one or two people at most. AVOID THE NIGHTMARE!

I really like shopping with ShowZStore. It's my go-to for 3rd party Transformers figures. The prices are fair (and I've compared), pre-orders are respected and filled in a timely manner (unlike a big bad seller where I've actually had to wait 9 mos for a GI Joe figure), and their packing is first rate (usually a box or hard foam packaging with corner protectors and tape more than sufficient to protect the box from wet weather.) I've had to contact customer service to ask questions several times (my issue or problem - not theirs) and I've received an answer quickly. Here's the best example of their great customer service: I contacted customer service not to complain or request a refund, but just to ask if they had any suggestions on what I might be able to do to, if anything, about a really loose shoulder joint on a figure. First of all, they didn't make it, so it wasn't their fault, and in reading other customers' reviews after the fact, it seems as though it was a common problem. Anyway, next thing I knew, I received a notice that replacement parts were on the way. I certainly didn't expect that. When I received the package, I found that they'd sent me a number of new parts to replace problem areas, including a whole new torso! Not only that, but accompanying the parts was what seemed like an apology note (it was written in Chinese, so I have no idea what it said) together with some trinkets. I highly recommend this store.

I've been shopping at ShowZ store for the past 4 years. Generally great service for those who can handle ordering a toy from the other side of the planet. They do great shipping and protect the boxes better than anything I've ever received from AliExpress. Reminder that you are ordering a toy from thousands of miles away and these toys end up in the hands of local USA based shipping agents. That is where your local driver tries to smash the boxes or toss them in bushes. ShowZ has been great about making sure I get my package in the end and is super good at contacting the shady 3rd Party factories for replacement pieces. Their after service is better than anything you can get on eBay or Ali. There can be tense moments waiting for toys to arrive, but I like ShowZ's pricing and support so much that they're my #1 source for Transformers.

The absolute best store to purchase 3rd Party figures from. Their customer service is extremely dependable and I've never had issues. They're very easy to contact and get in touch with. Thanks for the great service you provide Show Z!

I've been using them for years and they never let me down. Excellent store

Excellent service, good prices, and a rewarding point system

Scrivo una buona recensione nonostante non abbia ricevuto il mio ordine per colpa dei corrieri perché sono stati onesti nel rimborsarmi (cosa non così scontata negli acquisti online). Detto questo da risolvere alcune criticità come la messaggistica lenta e i corrieri (GLS scandalosa nel non essere in grado di comunicare con nessuno). Per me negozio consigliato e proverò ad effettuare altri ordini.

It doesn't get any better than ShowZ store. They're the most reliable retailer with impeccable prices, often free shipping, and great after sales services.