showerenvy.comReviews of showerenvy.com

This business is operating a scam. When you order something from them, they enroll in a so-called VIP program without you realizing it (Probably some small checkbox box you have to uncheck) and start charging you $37 a month for absolutely nothing. I didn’t pick up on it until a few months later after they racked up over $100 in fraudulent charges. These guys are total crooks.

Horrible Company. When you order something and pay for it, they start charging your credit card every month for some stupid subscription that you didn't even sign up for. I tried calling...no answer. I challenged with my AMEX and they responded to AMEX showing the charge but no proof that I agreed to it. Finally got AMEX to consider it fraud and got reimbursed. Beware!

Shower Envy customer service won't answer calls, or call back when you leave a number. I have been trying to contact them for three weeks and they NEVER call back. Do not trust this company.

Buyer beware. Their claims of a 30 day refundvarw completely bogus. First, they will offer you a 20 percent refund, then 40 percent and then if you still decline, they will tell you to send it back but are keeping 20 percent. There is also alot of click bait on the website. Any time you do business like this, your product probably isn't worth it.

DO NOT BUY THIS PRODUCT. The shower head worked well from mid March, 2025 until mid September, 2025 (about 6 months). I felt with their customer service site and now feel that they hire people unable to read English. The part that controls the ability to change from rain to stream to massage stopped working. There are parts missing. I wrote to their customer service site asking for replacement parts, a replacement shower head or my wife's money back. There is no street address on their website and the phone number connects to a chatbot.

Sent a shower head, but tried to spam me a bunch of services during checkout. I tried to cancel, but they still sent the shower head and charged me... whatever. Now - a month or two later - they are charging my account without permission and it doesn't show up in membership tab of my payment provider. Long story short - they charged my bank without my permission and would not refund after several emails. I had to revoke the transaction through my payment provider - CROOKS!

Company are thieves. Unauthorized charges to my bank. I had to close my acct and contact the FTC and file a report on their business practices. Buyer beware these complaints are all over the internet. Check it out. Good luck

Warning! Fraud! They are making the return very difficult, offer partial refunds and also helped themselves to an ADDITIONAL $47 from my bank account AFTER I have requested a return.. now having to have my bank dispute the new charge! What the heck!!!!!!