customer
Damaged product
Damaged product
Response from Shots BoxJan 4, 2021
Hello, Will you please contact us asap to resolve this issue regarding your damaged product? [email protected] Thank you,

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Shots Box (shotsbox.com) has 246 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Showing 12 reviews with 3 stars · Clear filters
customer
Damaged product
Response from Shots BoxJan 4, 2021
Hello, Will you please contact us asap to resolve this issue regarding your damaged product? [email protected] Thank you,
JE
Fulfillment time was much longer than expected and there were no updates.
Lori W.
The back order took about 3 weeks too ship and them when we got it one container was sealed and the other was not. It was clear that the one not sealed had been opened for some reason. The freeze pops did not seem to be open in any way,but it was cause for some concern.
Judy
I placed my order a few weeks ago and got an email.saying they were waiting for stock. That's it. No further info about how much longer I would be waiting. I sent an email asking for an update and miraculously a few hours later I get a shipping notification. How coincidental is that?
Response from Shots BoxJul 10, 2020
Hi Judy, So sorry, we recently implemented a new system about a week ago that helps customers stay better informed on the status of their order if it is awaiting an inventory shipment and if there happens to be any delay from the maker or distributor. Thank you for your feedback! Your Hartford Flavor Wild Moon Liqueurs come all the way from Connecticut to us in So Cal and our distributor told us there were many delays due to covid. They are a small distributor as well, so they are working on a better system as well to track those shipments with their makers and retailers. We appreciate your response and rest assured all parties involved are working toward a more smooth system! Thank you for supporting small craft makers!